April Abat

To learn the necessary skills that an employee must possess and to be of good use to the future. As well as to build a career that offer challenge and growth with opportunities to enrich my knowledge, leadership and skill development while contributing my best to the organization I work for.

Home-based transcriptionist - Civicom Transcription

(2012-06 - 2012-08)

• Transcribe/ format dictated reports. (E.g. Conferences, Interviews, Presentations)

Personal Secretary - Golden Time IT Corp

(2013-09 - 2016-03)

• Deal with secretarial and administrative tasks
• Maintaining office systems
• Carrying out specific projects and research

Reservations Officer - Genting Philippines Holdings Limited

(2017-01 - 2018-12)

• Make room reservations for hotels
• Book tickets
• Resolve stressful situations and provide solution to guest queries effectively

Customer Service Associate - Teletech

(2022-11 - 2023-01)

• Help client with their claims inquiries
• Take customers' orders and process refunds
• Educate client on their benefits

Bachelor of Science - Hotel & Restaurant Management - ST. SCHOLASTICA'S COLLEGE MANILA (2009) 2560 Leon Guinto St.

Malate

Manila

Bachelor of Science - Tourism - AIRLINK INTERNATIONAL AVIATION COLLEGE (2011) Domestic Airport, Pasay City

High School Diploma - BLESSED TRINITY SCHOOL (2008)

Elementary - Silver Cor.

Silicon

Road, Pilar Village Las Piñas City