April Eloise Pono

I'm a Data Engineer/SQL Developer with experience building and maintaining data solutions across different platforms, including Microsoft SQL Server, Databricks SQL, and Snowflake. I enjoy solving data problems, writing efficient SQL, and turning business requirements into reliable data pipelines and reporting solutions.

Over the years, I've worked with stored procedures, functions, views, tables, query optimization, data modeling, Python, PySpark, REST APIs, and dashboarding tools. I like finding practical ways to automate repetitive tasks and improve existing processes.

I'm also someone who enjoys learning new technologies. With AI tools becoming part of everyday development, I see them as a way to work smarter and deliver better results, not as a replacement for strong technical fundamentals. I'm always looking for opportunities to expand my skills and build solutions that make a real impact.

Sr. Data Consultant at Freelance (2025-04 – Present)

• Write SQL queries and stored procedures to support business needs
• Built and maintained Tableau dashboards to visualize player behavior, feature usage, and KPIs
• Conducted data analysis using PlayFab, SnowFlake, and Firebase to uncover actionable insights
• Collaborated cross-functionally with product managers and designers to support A/B testing, retention analysis, and game performance tracking

SQL Developer at Laivly (EOR 24-7 Intouch PH Inc.) (2023-07 – 2025-03)

AI B2B Solutions for Contact Centers (Canada)

• Develop and maintain SQL-based reports and dashboards for client-facing performance tracking and internal monitoring
• Create and manage reporting tables in Databricks SQL to ensure accurate data for analytics
• Develop SQL functions used by internal teams for reporting and data retrieval
• Use APIs to update and modify GoodData dashboards programmatically
• Perform ad hoc data analysis for issues such as delays, discrepancies, and system performance using SQL and Python
• Diagnose system-related issues by analyzing tool response times, event logs, and user reports
• Implement data alert jobs in Databricks to notify teams of key metric changes
• Work in an Agile (Kanban) environment, tracking tasks via Jira and managing deployments with Bitbucket

Application Development Analyst (ETL BI Developer) at Accenture (2021-02 – 2023-07)

B2B Healthcare Account (US)

• Designed and maintained ETL workflows using SSIS to support reporting and data movement processes
• Monitored scheduled jobs to ensure timely execution and applied troubleshooting techniques when issues arose
• Created and maintained reporting tables and stored procedures in Microsoft SQL Server
• Developed and automated reporting processes using SSRS, reducing reliance on manual data extraction
• Implemented data alerts for stakeholders, replacing manual Excel-based tracking with automated SSRS
• Worked in both Waterfall and Agile methodologies, adapting to project needs and delivery timelines

Process Technician at Ampleon (2019-10 – 2021-02)

• Conducted root cause analysis on production delays & quality control issues
• Provided reports on process inefficiencies & assisted in machine troubleshooting
• Ensured adherence to operating procedures in manufacturing lines