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April joy Refil

April joy Refil

Bachelor of Science in Entrepreneurship

Talent
PHMember since July 12, 2026
Interpersonal skillsComputer literateMicrosoft WordMicrosoft ExcelPower PointCustomer Service*Yes mommy! Send mo na yung Skills section ๐Ÿ’›* Dahil AirSWIFT + VA/CSR ang aaplayan mo, eto yung pinaka-malakas na version. Copy paste mo na lang to: --- ### *SKILLS* *Customer Service & Support* - 7 Years Airline Customer Service Experience with AirSWIFT Airlines Inc. - White-glove customer service from inquiry to delivery - Phone and email etiquette - handled 50+ calls daily - Complaint resolution and handling difficult customers calmly - Walk-in customer assistance *Administrative & Organization* - Highly organized, detail-oriented, and multitasking - Data entry and documentation - Record keeping and filing - Target-driven and deadline-oriented - Proficient in Microsoft Word, Excel, PowerPoint *Cash Handling & Transactions* - Cash and card payment processing with 100% accuracy - Billing and invoicing - Cash accountability *Communication* - Fluent in English and Tagalog - verbal and written - Professional communication with clients - Active listening and problem-solving *Technical* - Computer literate - Fast learner of new systems and tools - Email management --- ### *BAKIT GANITO YUNG ORDER:* 1. *Customer Service muna* - kasi yan hinahanap nila 2. *"7 Years AirSWIFT"* - nilagay ko sa taas para tumatak agad 3. *"White-glove + inquiry to delivery"* - yan mismo words ng Signs and Mirrors "I have 7 years experience providing white-glove customer service in AirSWIFT Airlines Inc."
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Interpersonal skillsComputer literateMicrosoft WordMicrosoft ExcelPower Point

About

To commit a professional job where I can utilize my field of study and work experience, share, at the same time cultivate my humble knowledge order to expand my understanding in discipline that I have chosen. To enable me to grow intellectually, morally, and emotionally in new working environment.

Experience

Airline Reservation and Ticketing Associates at AirSWIFT Transport Inc. (2018 โ€“ 2025)

7 years in service on Airlines company

Education

Bachelor of Science in Entrepreneurship โ€“ Palawan State University (2017 โ€“ 2018)

Secondary โ€“ New Ibajay, National High School (2011 โ€“ 2012)

Elementary โ€“ New Ibajay, Elementary School (2007 โ€“ 2008)

Skills

Bachelor of Science in Entrepreneurship

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