Ashley Agcanas

I am Ashely Agcanas from Gattatan Cagayan but I am currently living here in Caggay Tuguegarao City Cagayan. And I am seeking a challenging role that allows me to grow professionally and personally and to gain practical experience by applying my skills in customer service, communication, and office work. I aim to contribute to the company's success while enhancing my knowledge and abilities to prepare for a successful career in your company.

On the Job Training at Mactan-Cebu International Airport (MCIAA) (2025-03 – 2025-05)

Boarding Gates

• Assisting passengers in boarding gates procedures, including checking passengers boarding passes, verifying documents, and ensuring smooth boarding process
• Worked with airport staff and stakeholders to achieve a successful operation
• Developed a deeper understanding of airport operations and management
• Improved communication and teamwork skills in a fast-paced environment
• Gained experience in customer service and relation

Arrival at Mactan-Cebu International Airport (MCIAA) (2025-03 – 2025-05)

• Welcoming the passengers and escort passengers to their next flight
• Offer helpful information

Baggage Intercept at Mactan-Cebu International Airport (MCIAA) (2025-03 – 2025-05)

• Intercepted and processed luggage of passengers, ensuring timely and efficient delivery to correct destinations
• Verified luggage tags and passenger information to prevent misrouting or loss
• Provided excellent customer service to passenger, addressing concerns and queries regarding their luggage

Cashier/Barista at Big Brew, Alimannao Hills Peñablanca, Cagayan

• Prepare and serve high-quality beverages, such as coffee, tea, and specialty drinks.
• Manage cash register, and handle customer transactions accurately.
• Maintained a clean and organized workspace, adhering to health and safety standards.

Server/Service at The Orient

• I learned how to talk to all kinds of people and still keep calm and professional.
• Multitasking under pressure.
• Resilience and Patience
• Attention to detail matters

Bachelor of Science in Tourism Management – International School of Asia and the Pacific (2021 – 2025)

Secondary Level in Accountancy and Business Management (ABM) – Alimannao Hills, Peñablanca, Cagayan (2019 – 2021)

Secondary Level – St. Catherine's Academy of Gattaran (2015 – 2019)