Records Retrieval/Support Specialist
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Detail-oriented Record Retrieval Specialist with 4+ years of experience managing sensitive legal and medical documents, ensuring accuracy, compliance, and timely case support. Seeking to leverage strong organizational, research, and client communication skills in a Paralegal role to assist attorneys with case preparation, document management, and client service.
Record Support/Retrieval Specialist at Peak Outsourcing (2021-02 – Present)
Responsible for obtaining, reviewing, and managing medical, legal, and business records on behalf of clients and attorneys. Ensures accuracy, confidentiality, and compliance with regulations (such as HIPAA) while coordinating with providers, law firms, and other institutions to meet strict deadlines. Skilled in data entry, document tracking, and client communication to support case preparation and legal processes.
Customer Service Representative at 24/7.ai (2020-08 – 2020-12)
Customer Service Representative at Teletech (2019-04 – 2020-07)
BS in Hospitality Management – University of Makati
