Bea Katrina Ortiz Luis
Hospitality Management graduate with strong customer service, organizational and administrative skills
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About
Hospitality Management graduate with strong customer service, organizational and administrative skills. Adaptable, reliable, and able to work well with different people in fast-paced environments. Eager to apply my skills, gain hands-on experience, and contribute positively to a team while continuing to learn and grow professionally.
Experience
OJT Trainee – Food & Beverage and Kitchen Operations - Century Park Hotel Manila - Manila
(2025-12 - 2026-03)
- Assisted guests with their dining needs and provided friendly, attentive service.
- Supported daily restaurant operations as a Food and Sales Attendant in a fast-paced environment.
- Assisted kitchen staff in food preparation and ensured work areas were kept clean and organized.
- Worked closely with team members to maintain efficient service and a positive guest experience.
- Followed food safety, hygiene, and quality standards in all assigned tasks.
- Developed strong communication, teamwork, and customer service skills through hands-on training.
Fitness Coach Assistant (Informal/Volunteer Experience) - Herbalife - Nueva Ecija
(2017-03 - 2017-05)
- Assisting the head coach in collecting client health data such as weight and height measurements.
- Recording client's other body composition data, such as body fat, visceral fat and the like.
Education
Bachelor of Science - Hospitality Management - University of the East Manila (2022-01 - 2026-06)
High School Diploma - Science, Technology, Engineering, and Mathematics - St. Theresa's College Quezon City (2019-06 - 2021-05)
