Besa Johannah
Tourism Management graduate with strong communication and interpersonal skills
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About
Tourism Management graduate with strong communication and interpersonal skills, seeking an opportunity in customer service. Adaptable, motivated, and eager to learn in a fast-paced environment. Committed to delivering quality support, handling customer concerns professionally, and contributing positively to team performance.
Experience
Service Crew (Counter) - Jollibee – Mariveles, Bataan (MWSI Agency) - Mariveles, Bataan
(2022-03 - 2022-04)
- Handled customer orders and payments accurately at the counter while providing prompt and courteous service
- Assisted in food preparation and packaging, maintained cleanliness of the work area, and ensured customer satisfaction in a fast-paced environment
On-Call Waitress - Romalaine's Resort
(2022-05 - 2022-06)
- Provided customer service during resort operations and events by taking and serving food and beverages
- Assisted in setup and maintenance of dining/event areas and ensured cleanliness and smooth service flow in a fast-paced environment
Education
Bachelor of Science - Tourism Management - Central Luzon State University (2022 - 2026)
Senior High School - Accountancy, Business and Management (ABM) - Mariveles National High School - Camaya (2020 - 2022)
Junior High School - Mariveles National High School - Poblacion (2016 - 2020)
Elementary - Antonio G.
Llamas Elementary
School (2009 - 2016)
