Blessie Joy Milleza

Detail-oriented hospitality professional with hands-on experience in housekeeping, food and beverage service, and customer service. Proven ability to maintain high cleanliness standards and assist in daily operations, eager to contribute strong organizational skills and a service-oriented mindset as a Manager.

Department Assistant at The Colorist (KKV Retail Corporation) (2025-09 – 2026-02)

• Implemented efficient administrative processes by organizing records and schedules, enhancing overall workflow.
• Addressed customer inquiries and coordinated with internal staff, ensuring seamless daily operations and high customer satisfactions.
• Maintained precise documentation and organized office spaces, supporting timely completion of departmental tasks.

Store Manager Trainee at HLA (2025-01 – 2025-04)

• Delivered outstanding customer service by assisting clients with product choices, enhancing shopping experience ratings by engaging and informative interactions.
• Conducted accurate sales transactions using POS systems under pressure, achieving a 98% transaction accuracy rate during peak hours.
• Organized product displays and replenished stock, ensuring a clean and visually appealing retail environment.

Store Associate at UNIQLO (2022-12 – 2024-12)

• Delivered exceptional customer service by assisting customers with product selection and inquiries, contributing to a positive shopping experience.
• Processed sales transactions accurately using POS systems while maintaining efficiency during peak business hours.
• Organized merchandise displays and replenished inventory, helping maintain a clean and attractive sales floor.

Cashier (Part-Time) at Yellow Cab (2019-11 – 2021-02)

• Executed customer orders and processed payments accurately using POS systems, ensuring 100% transaction accuracy.
• Engaged with customers on menu selections to promote high-quality service and foster repeat business.
• Collaborated with kitchen staff to ensure prompt order fulfillment, resulting in improved service delivery times.

Catering Staff (Part-Time) at Castillo Catering Services (2018-06 – 2019-06)

• Prepared and maintained cleanliness in dining areas and event venues, contributing to a professional and welcoming atmosphere.
• Ensured adherence to sanitation and food safety standards during all catering operations, resulting in zero compliance issues.
• Assisted in serving food and beverages efficiently, enhancing guest satisfaction during events.

Housekeeper / Waitress (Part-Time) at Tropicana Castle Sabang (2017-04 – 2018-05)

• Conducted thorough cleaning of guest rooms and common areas according to established housekeeping standards, maintaining a 95% guest satisfaction rating.
• Replenished room supplies and reported maintenance issues, ensuring readiness and comfort for all guests.
• Served food and beverages adhering to cleanliness standards, consistently supporting high-quality guest experiences.

Bachelor of Science in Hotel and Restaurant Management – IETI College of Science & Technology Inc. (2015 – 2020)

– Carmona National High School (2011 – 2015)

– San Jose Elementary School (2005 – 2011)