Brent Nablo

Resourceful Business Administration student with hands-on experience supporting online businesses through customer engagement, content creation, and day-to-day digital coordination. Comfortable managing multiple platforms and priorities at once — from answering customer queries and following up on leads via Messenger and Viber, to scheduling content, coordinating logistics details, and using AI tools to work faster and smarter. Strong written and spoken English, self-starting work style, and a fully equipped, stable home setup make for a smooth transition into a full-time remote support role working directly with a US-based executive.

Freelance Social Media Manager & Content Creator at Self-Employed (2025-02 – Present)

• Manage Facebook pages and other social media platforms, creating and scheduling posts using Canva and AI copywriting tools to drive engagement and simulate product promotion.
• Conduct chat-based customer interactions on Facebook Messenger and Viber, answering queries, following up leads, and converting interest into sales.
• Design promotional graphics and content calendars for multiple mock and personal brand accounts, maintaining posting consistency across platforms.
• Monitor engagement analytics to refine posting schedules and optimize content reach.
• Coordinate logistics information and content updates for product promotions, simulating delivery coordination workflows.

Store Operations Assistant at Water Station (2015-08 – 2016-07)

• Assisted in daily retail operations including customer service, product handling, and order processing — developing patience and reliability in a customer-facing environment.
• Coordinated product testing, validation, and inventory compliance, building attention to detail and operational discipline.
• Maintained organized work areas and contributed to high customer satisfaction through consistent service quality.

BS in Business Administration (Marketing Management) – Lyceum of the Philippines University – Manila (2025)