Brian is a results-driven business and marketing professional with 10+ years of experience in account management, business development, and project delivery. He has successfully headed end-to-end sales cycles, grown client accounts, and strategized marketing and sales campaigns for trading solutions across the maritime, recruitment, and technology sectors.
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Brian is a results-driven business and marketing professional with 10+ years of experience in account management, business development, and project delivery.
He has successfully headed end-to-end sales cycles, grown client accounts, and strategized marketing and sales campaigns for trading solutions across the maritime, recruitment, and technology sectors.
He consistently drives projects to completion through clear communication, cross-functional coordination, and strong organizational skills. Brian has a proven track record of identifying and closing new business opportunities, retaining and expanding key accounts, and delivering post-sales support, training, and client coaching that drive long-term loyalty.
CRM proficient in Salesforce, HubSpot, Insightly, Zoho CRM, and Google Workspace. Brian combines strategic thinking with leadership and consultative selling skills to help clients and internal teams achieve measurable revenue and performance goals.
Staff Domain | LiDAR Solutions Australia A pioneering company at the forefront of innovation, dedicated to revolutionizing industries through the power of Light Detection and Ranging (LiDAR) technology. |
Jan 2026 - up to the present
❏ As Business Development Manager, promptly addressing all client inquiries through systematic evaluation and prioritization of concerns, driving first-response excellence, efficiency, and customer satisfaction.
❏ As a Relationship Manager, proactively keeping customers informed of all relevant internal communications — including promotions, upcoming forums, and exhibitions — strengthening client engagement and continuously expanding the sales network.
❏ Synergize directly with the Director to develop targeted sales messaging for outreach sequences, website-generated inquiries, and customer referrals.
❏ Oversee initial assessments and evaluations of customer inquiries prior to MS Teams meetings, quote preparation, and other related tasks, ensuring streamlined and well-organized sales processes.
Account Manager, SMB Vast, Asia Pacific Team
Zoom Video Communication Inc. | US (H.Q.)
Video first communications app that allows users to connect online for video conference meetings, webinars, and events for everyone who needs to have that seamless ability to connect globally. | May 2021 - May 2023
❏ Executed as strategic account lead (Malaysia & Vietnam Territory) and primary point of contact for Zoom clientele, presenting insights about use of Meetings, Webinars, Events, Phone, and adjacent products to complement customer subscriptions and drive measurable business value.
❏ Drove product adoption, contract retention, and customer success through proactive account management, training, and ongoing client engagement, ensuring customers fully understood how to use and optimize their Zoom accounts.
❏ As a Relationship Manager, aligning internal teams, Channel Partners, and Resellers around unified objectives for marketing campaigns and sales execution, ensuring consistent messaging and friction-free collaboration across the ecosystem.
❏ Synchronized effectively with team members to achieve shared targets, meet/exceed quotas, and fulfill key company-wide initiatives and project rollouts.
★ Sandler’s Sales Training for SMB APAC for Zoom. Facilitated by JRM Global Training (USA)
Trainer: Raymond McConnell | Aug 15 - 17, 2022
★ Goal Achiever for 2021 (May 276%, June 597%, July 585%, Aug 162%, Nov 138%)
★ Goal Achiever for 2022 (Jan 118%, Mar 128%, Apr 125%, June 153%, July 535%, Aug 119%)
★ Q1 2022 Achievement of 114% (USD 7,754 Revenue vs. $6,825 Target)
★ Q2 2022 Achievement of 246% (USD 23,919 Revenue vs. $9,716 Target)
★ 2022, 2023 Achievement of 535% (USD 17,344 Revenue)
★ Account Manager of the Quarter for Zoom Events: Achieving $11,680 Revenue
Senior Manager, Supplier Account Management
(Previously: Account Manager, Global Sales and Account Management)
Moscord Pte. Ltd. | Singapore (H.Q.)
Enables purchase of ship supplies directly from manufacturers & industrial wholesalers without expensive middlemen & resellers. | Location: Picadilly Star Bldg., Bonifacio Global City, Philippines | Jan 2018 - April 2019
❏ Led end-to-end ownership of sales and implementation projects for new and existing supplier accounts, ensuring seamless onboarding, retention, and long-term account growth.
❏ Brainstormed & integrated business initiatives directly with the Founder & CEO to shape strategic sales narratives and high-stakes presentations for buyers and suppliers across the global maritime ecosystem.
❏ Directed sales strategy at major maritime exhibitions — Sea Asia, SMM, IMPA, and Nor Shipping — driving pipeline growth and executive-level industry presence.
❏ Spearheaded as key lead for the Buyer & Supplier Workshop 2018 at Marina Bay, Singapore, facilitating engagement, partnership alignment, and stakeholder collaboration.
❏ Managed as strategic account lead for all customer account management functions, including sales operations, client catalogue governance, and contract negotiation.
❏ Liaised as implementation lead, bridging maritime buyers and suppliers with internal workflows and specialized processes to ensure friction-free onboarding and transaction success.
❏ Supported cross-functional coordination with the Manila Team and Executive Director to maintain timely, accurate supplier catalogue data and sales updates.
❏ Owned the full training lifecycle — from Supplier & Buyer presentations to post-signup workshop training — collecting product data and converting it into Moscord's standard template for live marketplace launch.
Business Development Manager (Consultant)
Jobayan | Manila, Philippines A product of Openovate Labs, a full-stack technology company that develops apps, companies, and game changers.Mandala Park, Mandaluyong City, Philippines | Nov 2017 - Jan 2018
❏ As one of the primary strategic points of contact for all customers under account management, I oversee client relationships from discovery calls/meetings, sales presentations, onboardings, and endorsements to the Service Delivery Team.
❏ United with the sales team to consistently achieve quotas while driving long-term client satisfaction, engagement, and retention.
❏ Built and nurtured strong executive-level relationships with key business executives and stakeholders, uncovering new business opportunities and expanding the client portfolio.
❏ Streamlined with cross-functional internal teams to deliver seamless client solutions, resolve complex issues, and manage account changes with minimal disruption.
❏ Supervised end-to-end project implementation, ensuring full alignment with stated objectives, timelines, and quality standards.
❏ Prepared and systematized critical documentation, including Requests for Proposals (RFPs), Statements of Work (SOWs), business requirements documents (BRDs), and other project governance artifacts, ensuring compliance and clarity across stakeholders.
Senior Account & Project Manager (Consultant)
GESS Guest Experience Software System | Digital Marketing, Netplay Inc. | Manila, Philippines
Software solution (cloud-based or on-premise) that empowers hoteliers to monitor, measure, analyze, and evaluate their service operations, enabling them to achieve their goal of delivering their guests the highest quality of service and guest retention. | AIC Center Bldg., Escolta, Binondo Manila, Philippines | Oct 2016 - Jan 2017
❏ Championed as the subject matter expert (SME) on the GESS System, allocating technical and operational guidance to internal teams and clients.
❏ Authored comprehensive instructional manuals for GESS Products, enabling scalable training programs and distribution to clients and partners.
❏ Envisioned and developed a commercial video for GESS Products, enhancing event presentations and marketing collateral to drive brand awareness and lead generation.
❏ Joined forces with the Head of Sales to collaborate on content and ideas, leading modifications, finalizations, and approvals of instructional guides, training modules, sales processes, and post-sales training materials.
❏ Proactively identified and engaged potential clients through initial presentations, converting qualified leads into free trials and ultimately paid GESS System memberships.
❏ Performed as Project Manager overseeing initial system setup, progress tracking, and report updates for both internal and external stakeholders, ensuring all parties remained well-informed and fully aligned on changes and progress.
Subject Matter Expert (SME) and Team Manager
Wrist Ship Supply | Singapore & Dubai Global Offices
World's largest ship supplier and coordinates global activities in Europe, the Far East, the Middle East, and North America. | Global Process Manager Inc, a part of Magsaysay Group of Companies Times Plaza Bldg., UN Avenue, Ermita, Manila, Philippines | Jan 2016 – Oct 2016
★ Completed formal Microsoft Dynamics AX 2012 ERP system training in Singapore (February 2016), building foundational expertise in enterprise resource planning.
❏ Facilitated as Subject Matter Expert (SME), Team Manager, and Consultant Analyst with specialized, in-depth knowledge of procurement processes for provisions, deck and engine stores, tools, and materials used across vessels and offshore drilling rigs.
❏ Cooperated with Wrist Service Center assistants to execute code-cracking — the critical process of linking customer items to equivalent items in Wrist catalogues — ensuring data accuracy and operational efficiency.
❏ Structured the end-to-end process of creating Quotations and converting confirmed orders for Wrist Customers, strictly following Process and Work Instruction Documentation to ensure compliance and consistency.
❏ Substantiate all customer-requested items were accurately created within AX 2012 and properly related to corresponding Wrist Item catalogues, maintaining data integrity across systems.
❏ Engineered and documented practical guides for Code-Cracking (Dubai) and Order Flipping (Singapore), fully aligned with SOPs defined by Business Process Managers for both Manila and Singapore operations.
Smartmatic (SMMT-TIM 2016, INC.) | Philippine Election 2016 | Manila, Philippines The undisputed leaders of the electronic voting industry, helping hundreds of millions of voters cast over 3.7 billion ballots in government elections around the world. | 2nd Ave., Cor 30th St., BGC, Taguig City, and Times Plaza Bldg., UN Avenue, Ermita, Manila, Philippines | Nov 2015 – Jan 2016
❏ Enacted comprehensive training for COMELEC personnel and Field Support personnel on the operation and protocols of the Vote Counting Machine (VCM).
❏ Finalized and delivered all required training course outlines, protocols, and manuals to support large-scale election readiness.
❏ As a Subject Matter Expert (SME) for the VCM Machine, providing technical guidance and troubleshooting support.
❏ As a Documentation Analyst, driving modifications and enhancements to usage protocols, training materials, and operational documentation for the VCM.
❏ Conceptualized and developed the VCM Assessment Sheet – a comprehensive written and hands-on examination tool used to certify trainers and technicians.
❏ Collaborated with Venture's Link Inc. to lead the screening and selection process for trainers deployed across multiple locations nationwide to train technicians on VCM operations.
❏ Officially certified participants for the trainer position, ensuring all certified individuals possessed complete knowledge and hands-on capability with the VCM Machine.
Business Development & Account Manager
ShipServ CI Philippines (formerly ShipServ Ltd.) | London (H.Q.)
World’s largest procurement platform for the marine industry. It helps marine buyers to find the best suppliers easily, trade efficiently, and build trusted relationships. Formerly under Global Process Manager Inc – A Magsaysay Group of Companies | United Nations Ave., Manila APAC (Asia Pacific) and EMEA (Europe-Middle East-Africa) Region | July 2012 – July 2015
❏ Cultivated strategic business relationships that enhanced the company's community image while maintaining integrity across all client and partner interactions.
❏ Assisted clients in improving operational efficiencies and maximizing marketing budgets through consultative account management.
❏ As a key member of the account management team, ensuring swift delivery of client needs within the maritime industry through an advanced understanding of marketing and trading solutions provided by ShipServ.
❏ Strengthened and maintained regular communications with prospects and existing clients, successfully presenting product/service features and benefits alongside accurate corporate information.
❏ Effectively followed up with all prospects and clients at every stage of the sales process using Salesforce.com CRM to track activities, manage pipelines, and drive conversions.
★ Quarter Bronze Achiever (Q4 – 2012)
★ Quarter Bronze Achiever (Q1 – 2013)
★ Quarter Bronze Achiever (Q3 – 2013)
★ A Player Achiever for June 2014, August 2014, October 2014, and December 2014
Sales and Service Consultant Level II
Convergys Intelligent Contact | Manila, Philippines
Pioneer in the BPO industry with a wide range of industries that need customer service and technical assistance globally. | CPSC–Vertex 1 Bldg. San Lazaro Tourism and Business Park, Yuseco cor. Felix Huertas St Sta. Cruz, Manila | September 2011 – March 2012
❏ Implemented end-to-end customer assistance across online orders and in-store purchases, including resolving issues related to delivery delays and accommodating special client needs.
❏ Communicated outstanding customer service in every scenario, consistently ensuring client satisfaction and retention.
❏ Optimized the highest level of customer service by consistently going "above and beyond" for all inbound clients, driving loyalty and positive brand perception.
★ Completed and Passed Macy’s Retail New Hire Training – 7th October 2011
English as a Second Language (English as Second Language Instructor)
Metro Korea International Language School | Manila, Philippines A local education facility that enables foreign nationals like Koreans and Chinese to be proficient in using the English Language. | Cara Celine Dormtel Kapitan Tikong St., Malate, Manila, Philippines || June 2011 – August 2011
❏ Functioned language instruction for Korean students, adapting customized curricula based on each learner's proficiency level — demonstrating needs-based assessment and personalized service delivery.
❏ Established regular communication cadences with students to drive engagement, monitor satisfaction, and build long-term learning relationships.
❏ Refined periodic examinations and month-end performance evaluations to track learner progress, identify areas for improvement, and adjust teaching strategies accordingly.
★ Awarded as one of the Top Teachers (August 2011)
English as a foreign language (English as a Foreign Language Instructor)
Freelance Instructor | Manila, Philippines A program that I produced to assist foreign nationals, such as Chinese, Koreans, and Japanese, to be proficient in using the English language. | *Location as requested by clients/students | December 2007 – June 2011
❏ Maneuvered English language instruction to a diverse group of Asian students, building strong client relationships through consistent engagement and support.
❏ Designed and administered comprehensive assessments and performance evaluations to track client progress against defined goals.
❏ Leveraged evaluation insights to drive continuous improvement, ensuring each student achieved measurable learning outcomes — demonstrating a data-driven approach to client success.
Mandarin Comprehensive Mandarin Language Program Sept 23, 2024 – July 30, 2025
Language Expertise 综合汉语课程 (99.00 GPA)
普通话专长 Tianjin University 天津大学 卫津路校区
Tianjin, China
Comprehensive Mandarin Language Program Sept 11, 2019 – Jan 10, 2020 综合汉语课程 (97.10 GPA)
Fujian, Xiamen, China
Mandarin Language Special Course Program Nov 2017 - Dec 2017
普通话特色课程
Chiang Kai Shek College 菲律宾中正学院
Masangkay, Manila, Philippines
Hokkien Language Special Course Program Mar 2017 - Apr 2017
闽南语特别课程 Nov 2016 - Dec 2016
Chiang Kai Shek College 菲律宾中正学院
Masangkay, Manila, Philippines
Tertiary: Bachelor of Arts in Broadcast Communication Graduated
大学 University of the East (UE – Manila) 23 April 2010
Magna Cum Laude (1.39 GPA) 2006 – 2010
Claro M. Recto, Manila, Philippines
Secondary: Secondary Education (High School) 2002 - 2006
中学 The National Teachers College (NTC)
First Honorable Mention Distinction (88.73 GPA)
629 J. Nepomuceno St., Quiapo, Manila, Philippines
Primary: Primary Education - Grade III to Grade VI 1998 – 2002
小学 Dr. Kwangson Young Memorial School
光泩紀念學校 (DKYMS)
Valedictorian (86.70 GPA) 优秀毕业生
1044 Albuquerque St., Tondo, Manila, Philippines
