Global Rewards Administrator - Schneider Electric - Cavite, Philippines
(2025-11)
- Provide operational support for intra-day team activities, prioritizing critical operational escalations.
- Manage partner invoice processing and reward redemptions efficiently through the Partner Portal.
- Create and modify SKUs in bFO for traditional SKU listings and targeted promotional campaigns.
- Perform root cause analysis to resolve complex issues and deliver strategic solution alternatives.
- Prepare comprehensive invoice/redemption reports and present findings to key stakeholders.
- Collaborate with cross-functional backend teams and the DCR team to configure new eligible SKUs and resolve system technical bugs.
Onboarding Specialist - Govtech Academy
(2026-01 - 2026-09)
- Led end-to-end onboarding operations for academy cohorts, ensuring seamless participant integration and setup.
- Coordinated with cross-functional IT and administrative teams to streamline account provisioning, document submission, and access permissions.
- Facilitated interactive orientation workshops and delivered training on academy digital tools and program workflows.
- Monitored early engagement metrics to identify operational bottlenecks and optimize the onboarding journey.
- Resolved participant inquiries and technical setup issues promptly, achieving high onboarding satisfaction scores.
Admin Personnel – Recruitment - Bernhard Schulte Shipmanagement - Malate, Manila
(2023-03 - 2025-07)
- Conducted initial applicant screening, document verification, and background character reference checks.
- Managed applicant database entry, maintenance, and synchronization with the PAL Personnel Management System.
- Assisted in candidate evaluation using computer-based testing and standardized selection criteria.
- Maintained organized departmental filing systems and performed executive secretarial duties for the Recruitment Manager.
