Cabatbat Jan Andrei

Registered Criminologist and Performance-Driven Financial Crime & Fraud Operations Specialist with 3 years of deep-dive experience in digital asset auditing, complex identity verification, and multi-system risk mitigation for a premium international airline ecosystem (United MileagePlus). Promoted rapidly to Advisor 2 and recognized as a 2-time Rockstar Awardee for maintaining unblemished corporate compliance metrics, data integrity, and strict transaction auditing. Combines an advanced academic foundation in behavioral patterns and evidence verification with corporate expertise in account takeover (ATO) prevention and international data privacy laws.

Highly motivated to leverage technical precision and investigative methodologies within a dedicated AML / Corporate Risk Operations track at a premier global banking institution.

Fraud Operations & Account Security Analyst (Advisor 2) at CONCENTRIX (2023-07 – Present)

Premium Global Travel Account (United MileagePlus)

• Selected to manage high-tier security queues, applying analytical behavioral patterns to intercept suspicious profile updates, fraudulent retrocredits, and high-value digital asset theft by organized fraud groups.
• Maintained 2 years of concurrent live digital channel control via LivePerson; strictly executed advanced identity validation and multi-factor authentication loops to completely prevent unauthorized account access.
• Directed 1 year of high-volume digital asset tracking using KANA (Verint); cross-referenced historical traveler data, flight logs, and point distributions to isolate and rectify financial transaction anomalies.
• Secured consecutive Rockstar Performance Awards and rapid structural promotion to Advisor 2 by consistently sustaining perfect Quality Assurance scores and keeping case documentation fully aligned with international data privacy mandates.

Bachelor of Science in Criminology – Institute of Creative Computer Technology (ICCT) (2023)