Carell Dela Peña

Dedicated and adaptable fresh graduate with a Bachelor of Science in Tourism Management and practical experience gained through internships, hotel immersions, and professional training. Equipped with strong customer service, communication, organizational, and interpersonal skills. Capable of handling a variety of responsibilities in hospitality, tourism, aviation, administrative, and customer facing roles while maintaining professionalism, efficiency, and a positive attitude.

Immersion 2 at Astoria Plaza (2025-07 – 2025-08)

• Exposed to Front Office, Telephone Operator, and Bellman
• Assisted in guest service interactions.
• Experienced Food & Beverage service, supporting dining operations.
• Assisted the housekeeping team in room preparation, cleaning, and restocking supplies.

Intern- Practicum 1 at Dakak Golf and Beach Resort (2025-09 – 2025-10)

• Handled guest calls and requests, coordinating with housekeeping to ensure timely service.
• Assisted in cleaning and preparing guest rooms, including double-deck beds, single beds, and other bed types

On-the-Job Training (OJT) – Front Office Department at Manila (2026-02 – 2026-03)

• Assisted guests with inquiries and front office operations.

On-the-Job Training (OJT) – Flight Attendant Training at Manila (2026-03 – 2026-03)

• Completed basic flight attendant training focused on passenger safety, in-flight service, and professional cabin crew standards.

Bachelor of Science in Tourism Management – Jose Rizal Memorial State University – Dapitan City Main Campus (2022 – 2026)

Technical Vocational Livelihood in Information and Communications Technology – Jimenez National Comprehensive Senior High School (2020 – 2022)