Carolyn Jane Abello

Professional administrative specialist ready to enhance operational efficiency and client satisfaction. Proven track record in managing schedules, organizing digital files, and handling customer inquiries with precision. Known for collaboration, reliability, and flexibility in dynamic environments, with expertise in time management and communication.

Virtual Assistant - Lev Studios - Jerusalem, Israel (Remote)

(2025-04)

• Monitored emails, organized inbox, and prioritized messages from clients, editors, and owner.
• Set up meetings and disseminated agendas.
• Elevated client experience by providing timely customer support via emails, and live chat platforms.
• Conferred with customers by chat or email to provide information. Communicate with editors and clients on the orders, issues, and details needed using Whatsapp, Gmail, and Fiverr
• Send offers and manage orders of the clients and follow up leads
• Organize schedules of editors and projects using Monday.com.
• Write scripts for videos using ChatGPT
• Follow up documents, files, deadlines to editors and clients
• Assist the owner to admin tasks and other special duties for the company. Remind him meetings and tasks he needs to do.

Virtual Assistant - Asael Dreyer Ltd. - Tel Aviv, Jaffa

(2022-11 - 2025-04)

• Research and create SEO blog contents for various websites using Jasper and WordPress
• Create Infographics using Canva
• Add images to websites
• Help managers to work with the special tasks
• Create monthly reports for clients.
• Digital Agency

Freelance Writing/Ghostwriting - Outsource - Iloilo City

(2020-10)

• Write blog contents.
• Write articles
• Create advertising content for a site
• Technical writing
• Reviewing contents.
• SEO content writing

Field Reporter - Panay News - Iloilo City

(2016-11 - 2018-03)

One of the major local newspaper in Iloilo City.

• Gather news information facts Public Relations
• Interview individuals
• Writing News Articles
• Public Relations

Bachelor of Arts - Journalism - West Visayas State University - Lapaz (2016-01)