Caryl Marie

Results-driven professional with expertise in document management, customer service and organizational leadership. Proven ability to streamline office processes and enhance team collaboration for improved efficiency. Experienced with administrative operations, ensuring efficient and effective office management. Detail-oriented with a strong focus on problem solving and time management.

Admin and HR Associate - Gate of Heaven Funeral Homes - Manjuyod

(2025-01 - 2026-01)

• Handled sensitive information discreetly while adhering strictly to company policies.
• Streamlined office processes by implementing efficient administrative systems and procedures.
• Data entry, file organization, research support

Admin Officer - Airport Poddotel/Shaimike Kitchenette - Pasay City

(2024-01 - 2025-01)

• Managed office budget, tracking expenses, and optimizing resource allocation
• Assisted in the development and implementation of company-wide policies and procedures.
• Followed detailed directions from management to complete daily paperwork and computer data entry.

Frontdesk Receptionist - Hotel Essencia - Dumaguete City

(2023-01 - 2023-12)

• Delivered outstanding first impressions by warmly greeting visitors upon arrival while managing check-in process.
• Collected room deposits, fees and payments.
• Resolved customer issues quickly and notified supervisor immediately.

Admin Officer - Shopee Logistics - Parañaque City

(2022-01 - 2023-01)

• Maintained accurate records and archives to ensure easy access to essential information.
• Filed reports, completed established rounds and followed post orders.
• Completed daily logs for management review.

Customer Service Representative - Infocom, SPI - Dumaguete City

(2020-01 - 2021-01)

• Escalate questions and requests to appropriate departments or persons following the guidelines provided.
• Respond to customer inquiries and requests via telephone, email and chat in a timely manner.

Bachelor of Science - Business Administration - Negros Oriental State University (2015-01 - 2019-01)