Cathrena Fabroa

A proactive and detail-oriented professional with a strong foundation in administrative operations, records management, and stakeholder coordination. Experienced in handling documentation, ensuring data accuracy, and supporting day-to-day office functions with efficiency and professionalism. Aspiring to build a meaningful career in Human Resources and is dedicated to continuous learning and committed to contributing to a collaborative, organized, and people-focused initiatives.

Job Order Employee - City Government of Ormoc - Ormoc City

(2026-01)

Business Permits and Licensing Office (BPLO)

• Verified business permit renewal applications and ensured the completeness and accuracy of supporting documents in compliance with regulatory requirements.
• Maintained and updated business records in the Business Permits and Franchising System (BPFS) and online monitoring databases.
• Assisted clients with business permit inquiries and regulatory concerns through face-to-face interactions, phone calls, and email correspondence.
• Coordinated with various government offices and stakeholders to facilitate permit processing and regulatory compliance.
• Documented meetings by preparing accurate minutes and summaries to support office operations and decision-making.
• Performed administrative and clerical duties, including records management, document preparation, and office coordination

BSBA - Human Resource Management - Western Leyte College of Ormoc (2026-05)