Celso Sanvictores

To obtain a position where I can utilize my skills and experience while contributing to the growth and success of the organization.

Virtual Assistant (VA) at AIRSTAFFS BACK-OFFICE OPERATION SERVICES (2018-04 – 2026-04)

Provided virtual administrative and technical support to employees and management in the United States.

• Assisted with daily administrative tasks, data entry, documentation, and online coordination.
• Supported the recruitment process, including interviewing, onboarding, and training new employees.
• Guided and assisted team members in improving productivity, work quality, and overall performance.
• Provided technical assistance and troubleshooting for employees encountering work-related issues.
• Maintained accurate records, monitored assigned tasks, and ensured timely completion of daily responsibilities.
• Communicated with team members through online platforms, email, and other communication tools.
• Assisted management with various back-office and operational support tasks as needed.
• Worked independently in a remote/virtual work environment, managing multiple tasks while meeting deadlines.

Telco Back Office Support at FIRSTSOURCE SOLUTION LIMITED (2015-01 – 2018-12)

Provided remote administrative and operational support for US-based telecommunications client.

• Process service orders including new activations, upgrades, disconnections, and number porting.
• Process customer application, service request, and account updates.
• Handle data entry, validation, and maintain customer records.
• Coordinate with field technician and other department for service activiation and issue resolution.
• Monitor service orders.
• Prepare reports, documentation, and daily activity log.
• Communicate professionally via email, chat, and ticketing systems with US clients and teams.

Board of Director - Auditor at Pagsinag Place Northeast Homeowners Association (PPNEHOA) (2025-11 – Present)

• Organizing community programs and activites.
• Support implementation of HOA policies and projects.
• Promote cooperation and unity among residents.

PWD Coordinator at PPNE PWD Organization (2026-02 – Present)

• Assist in organizing meetings and programs for PWD members.
• Help facilitate registration and processing of PWD-related services (e.g., Digital ID).
• Promote awareness and inclusivity for Persons with Disabilities.
• Coordinate with local government and community leaders.

Overseer at PPNE Senior Citizen Committee (2025-11 – Present)

Overseer at PPNE Health Committee (2025-11 – Present)

Overseer at PPNE Maintenance Committee (2025-11 – Present)

Bachelor of Science in Marketing – Perpetual Help College of Rizal (Las Pinas) (1995-01 – 1996-12)