Head of Solutions Management & Architecture, Global Technology Solutions - EMAPTA Philippines
(2025-12)
EMAPTA is a global outsourcing and offshore staffing company founded in Australia, operating delivery centers across the Philippines and supporting clients worldwide across multiple industries.
- Own enterprise architecture and platform strategy for global technology solutions, covering cloud-native platforms, distributed systems, and high-traffic applications
- Drive cloud infrastructure, DevOps, and digital strategy aligned with business growth targets
- Define solutions and data architecture frameworks ensuring scalability, reliability, and performance across global teams
- Lead cross-functional teams spanning Product Owners, Software Engineering, Data Engineering, Data Science, and QA
- Establish engineering governance, delivery standards, and center-of-excellence practices across regions
Fractional Director, Products (project-based) - Yondu IT Solutions (transforming to NCS Philippines)
(2025-04 - 2025-07)
- Setup a end-to-end product strategy and go-to-market execution, working closely with Sales and Marketing to support complex deal cycles and client presentations prior to integration with new company owner
- Coordinated delivery and alignment across Yondu, NCS Singapore, Globe, and other strategic partners
- Setup roadmap planning, pricing strategy, and lifecycle management
Freelance IT Consultant - Freelance IT Consultant
(2025-01 - 2025-11)
Assistant Vice President, Information Technology - SM Supermalls (Shopping Center Management Corporation)
(2023-03 - 2024-12)
Led enterprise-wide technology strategy and transformation for one of Southeast Asia's largest retail organizations, overseeing 87 malls and digital platforms serving millions of customers.
- Defined and executed enterprise technology vision, driving modernization across applications, cloud, IoT, data, and engineering
- Served as strategic advisor to the Management Committee on IT strategy, build-vs-buy assessments, and digital investment planning
- Established enterprise architecture framework aligned with business growth, enabling scalability, flexibility, and long-term innovation
- Led portfolio rationalization, retiring 56 legacy systems and migrating them to OutSystems, reducing tech debt significantly
- Migrated 79 systems to AWS with zero business disruption, improving system uptime from 84.3% to 99.97% across mission-critical platforms
- Architected internal superapp and low-code platforms, accelerating delivery velocity and reducing vendor reliance
- Implemented zero-trust security architecture, OWASP standards, and enterprise risk controls across the stack
- Applied FinOps practices to optimize cloud spend, cleaning up underused resources and improving cost visibility
- Transformed delivery model from project-based to product-aligned squads with clear ownership and business alignment
- Led 250+ multi-disciplinary members across: IT Business Partners, solution architects, engineers, QA, DevOps, data, and UX professionals
- Cleared major backlogs across ERP, BPM, and low-code platforms, restoring delivery momentum
- Established L1–L3 support models, SLA frameworks, and operational playbooks for 24/7 operations
- Established enterprise data governance and analytics roadmap, achieving 99% reporting accuracy across 22,500+ POS tenants
- Built enterprise data pipelines enabling real-time insights across marketing, mall operations, and contact center teams
- Explored GenAI and automation use cases to accelerate delivery speed and streamline internal operations
- Led RPA initiatives automating finance and operations processes; implemented AI-driven personalization across channels
Head of Technology - Summit Media Group, Ventures & Gokongwei Brothers Foundation
(2017-01 - 2023-03)
Set the technical vision and led end-to-end digital transformation for Summit Media, Summit Outdoor Media, and Gokongwei Brothers Foundation, driving the shift from traditional print to a data-driven, digital-first enterprise and enabling customers with custom digital tools.
- Defined enterprise technology strategy and roadmap in direct partnership with the President & CEO, aligning IT investments with growth priorities
- Led full cloud migration, improving platform uptime from 90.10% to 99.97% and reducing annual cloud spend from ₱45M to ₱17–20M across 18 brands
- Established enterprise architecture standards, introduced microservices and modular architecture, and implemented CI/CD, DevOps, and automation frameworks
- Built and scaled a unified Data Lake/Warehouse platform, enabling a single source of truth across digital, outdoor, and education business units
- Increased outdoor media market share from 30% to 67% through IoT, computer vision, and data-driven programmatic platforms
- Launched innovative digital products for customers including metaverse campaigns with global brands (Unilever), AI-powered chatbots, interactive media, website development and cloud hosting
- Expanded technology operations internationally, establishing Summit Technology Singapore (platforms) and Summit Technology India (data science)
- Led and developed a 150+ person technology organization across engineering, data, infrastructure, DevOps, UX, and ePMO functions
- Chaired a technology governance group prioritizing initiatives by business value; enforced data governance and compliance with privacy regulations
Head of Service Delivery - Yondu, Inc. (Globe Telecoms subsidiary)
(2013-11 - 2017-01)
- Led a 75-person cross-functional engineering organization across Pre-sales Engineers, QA, Solutions Architect, PHP, .NET, Java, iOS, and Android platforms
- Drove technical pre-sales from solution design and architecture through to cost estimation, demos, and deal closure
- Established development standards, reusable frameworks, security practices, and deployment methodologies
- Acted as a trusted technical advisor to C-level stakeholders across multiple enterprise clients
- Championed innovation pipeline and introduced learning models to build engineering maturity and delivery excellence
Manager, Service Delivery - CRM Online Australia
(2012-01 - 2013-11)
- Managed end-to-end service delivery for global client accounts, ensuring SLA compliance, satisfaction, and operational excellence
- Led incident management, escalation handling, resource planning, and continuous improvement as country lead
Senior Web Developer - Bitmicro Networks
(2010 - 2012)
Senior Application Developer / Systems Analyst - Xinapse Incorporated
(2008 - 2010)
Systems Engineer - Tata Consultancy Services
(2007 - 2008)
Assistant Manager, Web Development - Ezzylane Business Service Center
(2005 - 2007)
