Charles Marcelo
Date of Birth: January 2, 2002
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About
With experience and a thorough background in client communications, technical issue resolution, and handling confidential duties, I am seeking to expand my expertise by focusing on skill development and exploring new challenges in a dynamic environment to contribute to team success and professional growth.
Experience
Customer Service Representative at Buwelo an Exactstar Company, SBFZ (2024-01 – Present)
- Managed high volume of calls and emails while maintaining quality and professionalism
- Resolving issues, addressing inquiries, and ensuring client satisfaction
Internship at Five Continents Cargo Network, SBFZ (2023-01 – 2023-12)
Provided basic support such as handling client's paperwork and conducting basic transaction with banks, private and government offices.
Education
Bachelor of Science in Customs Administration – Gordon College (2020-01 – 2024-12)
Senior High School in Accountancy, Business, and Management – Columban College Barretto – Senior High School (2018-01 – 2020-12)
Junior High School – Sto. Tomas National High School (2014-01 – 2018-12)
