Charlon Diaz

Detail-oriented Data Entry and Back-Office Operations Specialist with 10+ years of experience in healthcare, banking, and insurance. Proven expertise in high-volume data processing, document verification, and maintaining accuracy, confidentiality, and quality in fast-paced environments.

Transaction Processor | Production Controller - Conduent

(2013-03 - 2019-07)

• Processed insurance documents accurately, Verified customer information and records.
• Maintained productivity and quality targets, Monitor workflow and production output
• Assisted in quality control and issue resolution.

Transaction Processor / Data Entry - Skyes Asia/Foundever

(2019-09 - 2021-07)

• Entered and validated banking information. Reviewed financial documents.
• Updated customer records. Ensured compliance. Met daily processing targets.

Data Entry Specialist / Analyst - Select-VoiceCom (SVC)

(2021-09 - 2023-10)

• Managed healthcare payment records. Verified claim information. Performed data analysis and validation. Prepared reports. Maintained confidentiality.

Bachelor of Science in Information Technology - Information Technology - University of Cebu – Main Campus (2009 - 2011)