Sales Representative - Arcon Resources Incorporated
(2018-01 - 2023-12)
- Present, promote and sell products/services using solid arguments to existing and prospective customers. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Establish, develop and maintain positive business and customer relationships.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Answer phone calls and redirect them when necessary.
- Compute salaries and collect client's payment.
- Making purchase orders and quotations.
Customer service - VXI Global Solutions
(2024-01)
- Resolve customer inquiries and issues promptly.
- Handle VIP customer inquiries, manage complaints, and provide detailed product or service information– ensuring customer satisfaction.
- Handle inbound and outbound customer calls in a professional manner.
- Engage in customers to buy products/services, overcome objections, and close deals using effective communication.