Front Desk Receptionist - Skinhouse - BGC
(2025-05 - 2026-04)
- Greeted clients warmly, managed appointments, and ensured smooth check-in and check-out processes.
- Answered inquiries, handled calls and messages, and maintained accurate client records and bookings.
- Processed payments, issued receipts, and handled daily cash transactions accurately.
- Assisted in promoting services and products, helping increase customer engagement and sales.
- Maintained cleanliness and organization of the reception area to ensure a professional environment.
Medical Receptionist - Klp Group Lifestyle | Fixilab - Makati City, Philippines (Pain and Rehab Clinic)
(2023-11 - 2025-05)
- Welcome and assist patients and visitors professionally
- Schedule, confirm, and manage patient appointments and answer phone calls, emails, and patient inquiries
- Register new patients and update patient information
- Maintain and organize medical records and files
- Verify insurance details and patient information
- Handle patient check-in and check-out procedures
- Coordinate with doctors, nurses, and healthcare staff
- Process billing, payments, and issue receipts when needed
- Ensure confidentiality of patient records and information
- Monitor appointment schedules and patient flow
- Prepare documents, forms, and reports for clinic treatments
- Assist patients with concerns regarding treatments or appointments
- Maintain cleanliness and organization of the reception area
- Perform general administrative and clerical tasks
Receptionist / JE Consultant - My Sanctuary Wellness Center Inc. - Pasig City, Philippines
(2021-07 - 2023-10)
- Performs a variety of routine clerical tasks
- Answers and routes calls, as necessary, to appropriate individuals
- Accurately takes and delivers messages
- Maintains clean and orderly reception, client and spa area
- Maintains log of all calls requiring further action
- Accepts and signs for packages, and notifies addressee of package arrival
- Books services and answer any client and service related questions
- Greets visitors and obtains name and other pertinent information, notifying appropriate individuals of visitor's arrival
Secretary / Executive Assistant - Dr. Christian Marc Cruz - Quezon City, Philippines
(2014-10 - 2015-01)
- Answering calls and routing them to the right person
- Making travel arrangements for the executive officer they work for and keeping track of their itineraries
- Planning and scheduling meetings
- Handling memos, reports, invoices, and related documents, including sensitive information
- Keeping confidential information
- Screening visitors and deciding if they should be allowed to meet with the executives
Property Specialist - Eastwood Property Holdings, Inc. / Megaworld Corporation - Quezon City, Philippines
(2012-03 - 2012-06)
- Promote properties through advertisements, open houses, and participation in various sales and marketing initiatives.
- Build and sustain a strong social and/or professional network.
- Inform clients on market conditions, prices, legal, and/or documentary requirements and other related matters.
- Assist customers in buying the properties that are most suitable to their needs and to encourage possible buyers of the advantages of buying a property
- Meet the required sales target on a quarterly basis.
