Interconnection Coordinator at ClearSource BPO (2026-04 – Present)
- Managed end-to-end solar interconnection applications with California electric utilities (PG&E, SCE, SDG&E), ensuring compliance with utility requirements and submission timelines.
- Conducted outbound calls to homeowners to collect and verify utility bill information and required documents; prepared and uploaded complete application packages to utility portals.
- Coordinated cross-functionally with engineering, permitting, and field teams to resolve technical questions and expedite approvals.
- Maintained accurate case tracking and provided regular status updates to stakeholders, reducing resubmissions through checklist-driven submissions and quality checks.
Team Leader, Residential Solar PV System Design at Sunrun (2021-06 – 2026-03)
- Led a team of 2–4 residential PV design engineers, overseeing daily workload, quality control, and professional development.
- Established and monitored KPIs (design quality, turnaround time, attendance, punctuality), driving a 20–30% improvement in design throughput and consistency through process standardization and feedback cycles.
- Followed standardized QA checklists and peer reviews that reduced design rework and on-site issues, improving first-time approval rates.
- Collaborated with permitting, sales, and installation teams to streamline handoffs and clarify technical requirements and customer expectations, shortening project lead times.
- Coached design engineers on technical skills and best practices, contributing to team retention and measurable performance gains.
Residential Solar PV System Design Engineer at Sunrun (2021-04 – 2021-06)
- Produced residential PV layouts and complete design packages that met client, utility, and local code requirements.
- Performed scope-of-work reviews, site assessments, and compliance checks to ensure accurate, buildable designs.
- Coordinated with sales and permitting teams to resolve design questions and support permit submissions.
- Followed company standards and QA processes to deliver consistent, high-quality design outputs within tight timelines.