Chrisylle Iriola

About Me

About Me

Tourism Management graduate with international hospitality experience through my internship at Grand Hyatt Hong Kong. Adaptable, customer-focused, and eager to learn. Seeking opportunities in customer service, chat support, email support, virtual assistance, or hospitality where I can continue to grow professionally and contribute to a team's success.

Experience

Front Office Intern

Golden Pine Hotel – Baguio City, Philippines

1 Month

• Assisted with guest check-in and check-out procedures.

• Welcomed guests and provided courteous and professional customer service.

• Responded to guest inquiries and assisted with front desk operations.

• Supported reservation and administrative tasks.

• Maintained a welcoming and organized front desk environment.

Food & Beverage Intern

Grand Hyatt Hong Kong

6 Months

• Delivered excellent customer service in a fast-paced luxury hotel environment.

• Served guests in a fine dining restaurant while maintaining high service standards.

• Coordinated with chefs and service staff to ensure smooth restaurant operations.

• Assisted with food pass operations during busy dinner service.

• Handled guest requests professionally and worked effectively in a multicultural team.

Home-Based Business Owner

• Operate a GCash Cash-In/Cash-Out service.

• Manage daily cash transactions accurately and securely.

• Provide friendly and reliable customer service.

• Maintain transaction records and handle basic cash management.

Education

Bachelor of Science in Tourism Management

University of Baguio

Graduated: 2024