Claire Nogot

Detail-oriented and organized professional with experience supporting daily operations, maintaining records, documenting requests, and coordinating tasks in a corporate and academic environment. Experienced in data entry, document management, record keeping, task coordination, and maintaining accurate digital information. Proficient in Microsoft 365 and Google Workspace, with a strong Information Technology background that supports computer literacy, problem-solving, and efficient handling of digital records.

Eager to contribute reliable administrative and documentation support in an Office Staff role.

IT SUPPORT INTERN at CONCENTRIX (2026-02 – 2026-05)

• Managed and documented 10-20 support requests weekly by accurately recording, prioritizing, updating, and tracking incidents through the company's ticketing system.
• Maintained accurate user, computer, and support records while handling account and access-related requests with attention to confidentiality and data accuracy.
• Prepared and maintained documentation related to workstation deployment, system configurations, and technical support activities.
• Assisted with daily operational tasks including workstation preparation, user support, record updates, and basic issue coordination to support smooth business operations.
• Resolved over 150 hardware, software, and user account requests while meeting service-level requirements and maintaining timely documentation.

3rd Year GLITCH Representative at Polytechnic University of the Philippines

• Coordinated logistics, scheduling, and communications for student events and academic seminars involving over 200 organization members.
• Facilitated communication between student groups and organization members, ensuring information was properly distributed and inquiries were addressed.
• Maintained accurate digital records, meeting minutes, and member databases using Google Workspace to support administrative tracking and coordination.

1st Year Class President at Polytechnic University of the Philippines

• Organized student activities, assigned tasks, and coordinated with classmates to support the successful completion of academic activities.
• Facilitated communication among students and helped coordinate responsibilities to ensure tasks and deadlines were completed.

Bachelor of Science in Information Technology – Polytechnic University of the Philippines (2026-09)