Cody Quesora

Cut primal meat into retail cuts such as Adobo, Sinigang, Menudo, and other customer requested cuts Operated a band saw for cutting meat and bone according to required portions Processed meat trimmings into ground pork while maintaining proper handling and sanitation procedures

Butcher - Tiong San Baguio - Baguio City, Philippines

(2026-05 - 2026-08)

• Cut primal meat into retail cuts such as Adobo, Sinigang, Menudo, and other customer requested cuts
• Operated a band saw for cutting meat and bone according to required portions
• Processed meat trimmings into ground pork while maintaining proper handling and sanitation procedures
• Performed meat cutting and portioning using knives and other meat cutting equipment
• Assisted with inventory management, stock monitoring, and proper storage of meat products
• Maintained cleanliness and organization of the meat preparation and display areas
• Followed food safety, sanitation, and workplace safety standards during meat handling and processing
• Handled heavy meat products and maintained efficient workflow during busy operating hours

Real Estate Virtual Assistant - Kristina Martin - MI

(2025-09 - 2026-02)

• Managed CRM updates, lead tracking, and contact organization to maintain accurate client and listing records
• Activated new construction listings in MLS and supported listing setup for marketing readiness
• Prepared newsletters, social media content, and marketing materials for real estate campaigns
• Created and managed work orders while tracking selections, upgrades, and project updates
• Marked up floor plans for endorsement to the electrical team to support construction coordination
• Maintained databases for leads, listings, and client communications
• Provided administrative and marketing support to streamline daily real estate operations

Lead Manager - The OPF Group - Flagstaff, Arizona

(2024-04 - 2025-01)

• Researched and input data on investment properties, leads, and market trends
• Updated CRM to track leads, follow ups, and deal progress
• Managed emails, follow ups, and appointment scheduling with leads and partners
• Maintained spreadsheets for leads, property details, and contacts
• Provided reports, tracked progress, and handled administrative tasks for property deals

Cold Caller / Lead Manager - The OPF Group - Flagstaff, Arizona

(2023-04 - 2024-03)

• Generated investment leads by contacting property owners of distressed and expired listings
• Qualified sellers through property assessments and motivation screening
• Managed prospect records, follow up schedules, and CRM updates
• Coordinated property inspections, viewings, and meetings with decision makers
• Maintained organized sales pipelines and documented call outcomes

Reservations Specialist - IHG Hotels & Resorts

(2023-01 - 2023-03)

• Handled incoming calls for hotel reservations and booking inquiries
• Assisted guests with room bookings, availability, and promotional offers
• Confirmed and modified reservations while addressing customer requests and concerns
• Processed payments and ensured accurate reservation details

Technical Support Representative - Teleperformance – Vivint Smart Home Security

(2021-02 - 2021-06)

• Delivered technical support for smart home systems including installation and maintenance
• Resolved hardware and software issues to ensure optimal system performance
• Assisted with device setup, integration, and troubleshooting

Brand Ambassador - Telus International – Airbnb

(2020-09 - 2021-01)

• Provided customer service for Airbnb bookings via calls, chat, and email
• Resolved issues using ticketing systems and ensured timely resolution
• Assisted with booking changes, cancellations, and payment concerns
• Promoted to Tier 1 Escalation for handling complex cases

Customer Service Advisor - Concentrix – Sprint Telco

(2019-04 - 2020-09)

• Provided technical and customer support for mobile plans and device issues
• Managed billing disputes, payments, and account adjustments
• Upsold products and services while maintaining high customer satisfaction
• Promoted to Advanced Technical Support within two months

Customer Service Representative - Foundever - Tribune Publishing

(2018-08 - 2019-03)

• Deliver support for mobile plans, device issues, and service inquiries with swift resolution
• Process account tasks, including billing disputes, payments, and service adjustments
• Provide advanced technical support for network and device troubleshooting
• Upsell products, services, and loyalty programs to enhance customer value
• Manage escalated concerns with effective problem-solving and structured follow-up

Service Crew - Jollibee Bonifacio Baguio City - Baguio City, Philippines

(2018-04 - 2018-07)

• Prepared and cooked Chickenjoy, fries, and pies following Jollibee's food quality standards
• Operated fryer equipment properly, including checking cooking time, temperature, and product freshness
• Maintained cleanliness and organization in the fry station during busy store hours
• Assisted with stocking and monitoring supplies for Chickenjoy, fries, and pies
• Ensured fried products were served fresh, accurate, and ready for customer orders
• Followed proper food handling, sanitation, and workplace safety procedures

Service Crew - Mang Inasal SM Baguio City - Baguio City, Philippines

(2017-11 - 2018-03)

• Prepared and grilled chicken and other meat products following Mang Inasal's food quality standards
• Operated grill station properly, including checking cooking time, temperature, and product doneness
• Received and checked inventory deliveries, especially meat products and grilling supplies
• Organized and stored meat products properly in the chiller following food safety procedures
• Maintained cleanliness and organization in the grill station during busy store hours
• Ensured grilled products were cooked properly, fresh, and ready for customer orders
• Followed proper food handling, sanitation, and workplace safety procedures

BS - Psychology - ICCT College, Rizal Philippines