Team Leader, Data Entry Specialist
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Proactive professional with 15 years of experience and a proven knowledge of strategic business planning, process and productivity improvement.
15 years experience in leading and motivating a team, ensuring that they are meeting Performance Expectations and Service Level agreements. Provides ongoing performance support to new and or under performing team members through coaching and mentoring sessions. Ensure that immediate coaching is provided to team members with identified opportunities and that SMART action plans are implemented to meet performance standards.
Supervise the load balancing based on volume levels, work priorities and available staffing to ensure that transmission deadlines are consistently met. Ensure that work is distributed appropriately based on skill and experience level.
2 year course in Computer Science