Decerie Ferriol

Has a good background in HUMAN RESOURCES (COMPENSATION & BENEFITS, MOBILITY & TRAVEL) as well as in FINANCE (PROCUREMENT, CORPORATE CARD ADMINISTRATION). Have previously worked with Global Shared Services for 7 years and BPO companies for more than 8 years. Good working knowledge in Microsoft Word, Excel & PowerPoint.

Email Advisor - Concentrix Daksh Services Philippines Corporation - 10F Exxa Tower, Bridgetowne, E. Rodriguez Jr. Ave., Quezon City

(2016-09 - 2026-04)

• Ride Sharing account (Global platform) - Customer Service
• Food Delivery account (same Global platform) - Customer Service for Eaters/consumers
• Delivery Partner account (same Global platform) - Funnel/ Onboarding
• Delivery Partner account (same Global platform) - Customer Service for DP Ops
• Restaurant/Merchant account (same Global platform) - Customer Service for restaurant/merchant partners

Compensation and Benefits Practitioner - IBM Business Services, Inc. - 7th Floor, 1800 Bldg., Eastwood City

(2014-07 - 2015-02)

Administer company benefits - Group Life and Health Insurance (HMO), Maternity Assistance, Emergency and Salary Loans, government mandated benefits like Philhealth, SSS, HDMF, as well as Severance Pay, Retirement / Pension processing. Preparation of monthly reports – Payroll inputs and OLA/ SLA reports. Validation of reports and performance of Third Party service providers and Vendors.

Preparation of Certificate of Contributions / Payments made by employees to various government agencies (Philhealth, SSS, and HDMF). Metrics reporting, Ensures that all processes are compliant with company standards. Assist/represent the CompenBen team for compliance testing.

Mobility & Travel Coordinator (HR) - Manpower Outsourcing Services, Inc. (Assigned to: IBM Solutions Delivery, Inc.)

(2009-03 - 2014-03)

Mobility and Travel - handled travel and mobility requirements of all IBM Solutions Delivery employees including assignees who will be deployed for long term assignments or business travel e.g. flight booking and hotel accommodation, visa and work permit applications, travel insurances, and preparation of various Immigration documents. Prepares monthly & annual HR Mobility Reports and provides information regarding deployed employees as when needed, e.g. monthly audit and compliance testing. Ensures that every travel and mobility processes are compliant with IBM standards.

Corporate Card

Administration - POC for employee concerns related to corporate card. Task includes processing of new card applications, card safekeeping and releasing, processing of credit limit increase, sending follow up/ overdue notices to employees, tracking and preparation of reports, payment processing of CBA card. Ensuring compliance with Business Controls, Assist during audits.

Procurement Assistant - Transman Manpower Services, Inc. (Assigned to: IBM Daksh Business Process Services Philippines Inc.) - 2F Edsa Square Bldg, Greenfield District, Mandaluyong City

(2007-12 - 2009-01)

Supports IT and Marketing & Communications Buyer in different procurement activities like coordinating with requesting departments, obtaining price, negotiating with suppliers, completing purchase orders and ensures efficient and on time delivery of orders, keeping clients/ end users informed on the status of their requests/orders. Maintains PO records and managing of contracts.

Office Assistant - Jewelmer International Corporation - 602 National Life Insurance Bldg., Ayala Avenue, Makati City, Philippines

(2002-07 - 2005-08)

Engaged with the sales team, marketing and promotion of company products, assist in compliance and audits, doing office clerical works, preparing daily and monthly sales reports.

Bachelor of Science in Commerce - Management - Far Eastern University (1998 - 2002-04)

Romblon State College (1994 - 1998-03)

Odiongan South Central Elementary School (1988 - 1994-03)