Hotel Manager at Primeway Suites Cebu (2022-05 – Present)
Oversees all operations and day-to-day activities in a hotel organization. Manage variety of task such accounting, sales, business development, customer service and employee's welfare. Payables and maintaining records, funds, and expenses. Spearheading financial activities, including establishing room rates, setting budgets, and assigning budget to all departments. Evaluating hotel performance and always be on top of the hotel budget. Ensuring compliance with health and safety rules.
Active Faculty Member at University of Cebu Mandaue – Lapu Lapu (2024-07 – Present)
Handling Front Office and Revenue Management
Operations Manager at Anaya Beach Resort (2021-05 – 2022-05)
- Over All In Charge to all Day to day Operation and Hotel Management And Revenue Management
Corporate Revenue Manager at Sheridan Hotels and Resorts (2012-07 – 2021-03)
Managed revenue operations across multiple properties including Mandala Villas and Spa, Sheridan Villas, Boracay Huts, Bora Bora Place, Sheridan Beach Resort and Spa Palawan, Sheridan Boutique Hotel, Sheridan Boutique Resort, Sheridan Organic Farm and Eco-Village, and Bantayan Huts.
- Implement revenue management operations, procedures and best practices.
- Identify new revenue opportunities
- Provide daily, weekly and monthly reporting to Corporate / Owner.
- Optimize and expand distribution partnerships.
- Act and assist in business development and consultancy for the hotel manager/owner
- Challenge and influence hotel to improve service level and operational stand
- Build and maintain strong working relationships with levels of staff, managers at the client.
- Travel regularly to each hotel operation and Revenue Management Audit.
- Embed a revenue management culture to all properties
- Manage all Online bookings and OTA's extranet ensuring rate parity, rate yielding. Website management, Booking Engine, Channel Manager, and Content management / through Marketing Manager
- Keep accurate records of bookings on the hotel reservation system and forecast likely revenue streams.
Duty Manager at ASTROTEL (2011-11 – 2012-10)
- Direct supervision of Operation, Housekeeping, Front Office and Administration
Corporate Reservations Manager / Duty Manager at Crown Regency Hotels and Resorts (9 Hotels) (2010-11 – 2011-04)
- Over all in-charge in overseeing the reservations operation and part of Revenue Management
Corporate Sales Manager at Gama Hotel Management and Consultancy (2009-01 – 2009-10)
Managed sales operations for multiple properties including Al Khobar Plaza 3 star Hotel Apartment, Al Manzil Suites 4 star Suites hotel, Sea Loaft 5 star Boutique Chalates, and The Dragon 5 star Villas and Suites.
- Direct development and performance of staff; follow up with corrections when needed.
- Work well under pressure of organizing and attaining production schedules and timelines.
- Plan and conduct monthly departmental meetings and Daily Shift Meetings with (DOSM).
- Accurately forecast all strong tentative and definite groups on an ongoing basis, paying particular attention to the forecasted average rate, and accurate room night forecast based on history.
Group Reservation Supervisor at The Ritz Carlton Bahrain Hotel & SPA (2008-01 – 2009-01)
- Over all in-charge in Group Reservation Department
- In-charge on revenue management and reservations of the Hotel.
- Maximize revenue and guest satisfaction by utilizing yield management to maximize occupancy and average rate
- Maximize room's revenues through proper yield management.
- Ensure guest history files are utilized for personalized service at the hotel.
- Utilize supervisory skills and motivation to maximize employee productivity and satisfaction.
- Identifying employees with potential for promotion and or transfer and commend to the Director of Sales.
Reservations Manager at Mercure Grand Hotel SEEF (ACCOR Group) (2005-08 – 2008-11)
- Overall in-charge in Reservation Department
- In-charge on revenue management and reservations of the Hotel.
- Maximize revenue and guest satisfaction by utilizing yield management to maximize occupancy and average rate
- Maximize room's revenues through proper yield management.
- Ensure guest history files are utilized for personalized service at the hotel.
- Utilize supervisory skills and motivation to maximize employee productivity and satisfaction.
- Identifying employees with potential for promotion and or transfer and commend to the Director of Sales
Asst. Sales Manager at Mercure Grand Hotel Al Bustan (ACCOR Group) (1999-05 – 2005-05)
- Maintaining over 2000 Travel, Corporate and Key accounts in and out the kingdom (Travel Agent, Medical, Hajj & Umrah and Corporate accounts).
- Prepares Yearly Marketing plan & responsible for the execution of the plans.
- Assists F&B to promote their outlets and to bring Meetings & Seminars in the hotel.
- In-charge of marketing the hotel in Jeddah and the Kingdom.
- Responsible for creating packages and promotions for the season.
Sales Executive at Garden Plaza Swiss Inn Hotel (1998-01 – 1999-01)
- Promotes and market the hotel properties.
- Maintaining corporate accounts within the given area
- Responsible for creating packages and promotions for the season.
- Promotes F&B products and outlets.
- Responsible for promoting the hotels in exhibitions and fairs.
Station Manager at Mobil Oil Micronesia (1997-01 – 1998-01)
- Over all in-charge in the station day to day Operation
- Responsible for the employees payroll and wellbeing ( Housing and Transportation)
- Marketing and maintaining the stations standard
- Inventory and cost controlling
Account Executive at Skytel Philippines (Mtel U.S.A.) (1996-01 – 1997-01)
- Responsible for creating awareness of the products in the market.
- Marketing and direct selling of the products.
- After sales services.
- Responsible for maintaining client loyalty.
