Dennis Leyva

My objective is to become a productive asset of your reputable company where I can maximize my skills and knowledge that I have learned throughout the years of work and still willing to learn more

Sales Support Specialist | Admin Assistant - WOUND PROS, LLC

(2023-05 - 2025-12)

Administrative support by managing onboarding new clients, executive communications, overseeing calendars, coordinating meetings, arranging detailed travel itineraries, handling confidential information with discretion, preparing well-organized documents and reports, and ensuring smooth coordination across teams and business functions.

• Welcoming newly signed clients by contacting them through phone and credential creation
• Managing records to ensure that all information is up-to-date on all platforms
• Contacting clients per request to ensure that all queries are addressed accordingly
• Managing calendars and scheduled meetings from the IT team and the sales team to ensure that operations run smoothly for updates and requests
• Managing email correspondence from the Sales representatives and the Director of Sales
• Creating/Editing Process flow and scripts for process improvements and execution
• Managing multiple access requests from clients to the access portal
• Managing Patient records to ensure that both the client and the company's platform are in sync

Remote Professional | Therapist Success Executive | Customer Outreach Executive - BUDDLE

(2021-09 - 2022-12)

A remote professional who supports Urban Massage clients by managing inquiries, coordinating bookings, resolving service concerns, and ensuring a smooth, hassle-free customer experience.

• Responsible for contacting leads and managing follow-ups to support the sales pipeline
• Responsible for researching companies that are eligible to available the product of the company on Social media platforms (LinkedIn)
• Address any questions about the applications to the company
• Onboarding applicants who are interested in joining the platform
• Managing and editing the process flow to ensure that the operation runs smoothly
• Managing CRM and all other platforms to ensure that all information of the company is accurate

Client Happiness Manager | LinkedIn Specialist - JAMES CANT FITNESS

(2020-05 - 2021-09)

Experienced Client Happiness Manager with a strong background in relationship management, ensuring client satisfaction, and resolving concerns with a proactive, solutions-oriented approach. Skilled LinkedIn Specialist proficient in optimizing profiles, managing outreach campaigns, and building meaningful professional connections.

• Managing scheduled meetings and annotating notes to ensure that coaches will have a reliable background of the scope of the patient
• Managing the lead generation of potential patients who want to join the company using LinkedIn, Facebook, and Instagram
• Updating the records for the head coach to reach out for the schedule and training

Bachelor of Science in Commerce - Business Management - University of the Cordilleras (2005 - 2006)

High School Diploma - University of Baguio Science High (1998 - 2002)

Elementary - Pines Montessori School (1991 - 1998)