Des Robles

Quantitative Analyst - Asurion

(2023-03 - 2026-01)

Operate in a direct support relationship to primary customers with the ability to meet requirements with some oversight
Collaborate with stakeholders to understand business need and design data solutions that provide targeted insights that are clear, concise, and compelling.
Establish and leverage a balance of business and data expertise to proactively identify business problems that can be solved or enhanced with data, analytics, reporting and visualizations
Build a collaborative, inclusive, and high-performance team culture
Interface with Datawarehouse and technical analysts to enhance and maintain datamarts and ETL processes with the evolving needs of business stakeholders
Facilitate faster response times for critical business needs by writing and optimizing complex SQL queries across disparate data sources
Create graphical, tabular, and analysis reports in PowerBI used for fast and effective reporting.
Published Power BI Reports in the required originations and made Power BI Dashboards available in Web clients.
Proactively investigate trends in operational metrics and Key Performance Indicators (KPIs) to identify cause-and-effect relationships between business drivers

Business Transformation - Customer Service Reporting Analyst - Shopee

(2021-06 - 2021-06)

Consolidate data from multiple sources including operations, marketing, and source databases to create integrated views that can be used to drive decision making
Interpret data, analyze results using statistical techniques and provide ongoing reports.
Utilize established data warehousing practices and data visualizations
Provide stakeholders with essential reports on a daily, weekly, and monthly basis
Gather data from primary or secondary data sources.
Interpret data and analyze results such as frequency of error, trends, and patterns using statistical techniques and provide ongoing reports.
In-charge of creating, introducing and maintaining high-level, team-level and entry-level performance reports
Develop and implement strategies that optimize statistical efficiency and quality
Locate and define new process improvement opportunities.
Restructure the report by applying possible automation.

Reporting Analyst - QBE

(2018-01 - 2021-06)

Improve Business growth drivers through analytics activities
Responsible in building new reports, sourced via SQL and SAS
Create graphical, tabular, and analysis reports in PowerBI used for fast and effective reporting.
Responsible in analyzing data through SQL and SAS to ensure efficiency of business performance for a better and a concrete leadership decision making.
Manages data maintenance, update, process change and testing phases to ensure excellent transition result for deployment
Monitor performance of all relevant product lines, identify trends, provide analyses on design and reports/measure line management is informed of findings.
Interpret data, analyze results using statistical techniques and provide ongoing reports.

Reports Analyst - CGI

(2016-01 - 2018-01)

Reports generation and extracts using Microsoft Excel, Remedy, Avaya, and SAP Business Objects Web Intelligence (WebI).
Maintain existing reports, processes, and updates and consistently manage data and reporting maintenance as assigned.
Communicate, investigate and resolve reporting issues and inaccuracies .
Identify related data reporting sources needed for developing, maintaining and implementing relevant reporting solutions and automation.
Work effectively in a team by providing daily, weekly, monthly and ad hoc tasks needed by the client within the project deadline.
Develop repeatable solutions and promote methodology best practices

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