Desjer Monique Cruz

Organized and detail-driven Information Systems graduate with hands-on administrative experience in institutional and government offices, including recordkeeping, data encoding, and cross-department coordination. Proven track record of maintaining 98% data accuracy and improving document retrieval efficiency by 20% through disciplined documentation and monitoring processes. Skilled in managing communication, scheduling, and office coordination, with strong attention to detail suited for administrative, billing-support, and encoding tasks in a fast-paced office environment.

Administrative Support - Registrar's Office, Buyabod School of Arts and Trade - Buyabod, Santa Cruz, Marinduque (2025-04 - 2025-10) - Maintained and updated official records and documentation using MS Office, achieving 98% data accuracy in all encoded entries - Organized and streamlined electronic and hard-copy filing systems, improving document retrieval efficiency by 20% through consistent recordkeeping practices - Coordinated schedules, meetings, and cross-department requests, supporting effective communication and smooth office activities - Processed and encoded enrollment data on TESDA's centralized digital platform in strict adherence to institutional policies and procedures - Prepared formal correspondence and administrative documentation, contributing to consistent, on-target office performance Human Resource Management Intern - Human Resource Management Office, Local Government Unit of Mogpog - Market Site, Mogpog, Marinduque (2024-02 - 2024-05) - Maintained and monitored employee records and compliance documents, encoding and updating information with accuracy and confidentiality - Supported administrative coordination and communication across the HR office, engaging visitors, employees, and management - Monitored compliance documentation and monitoring sheets, promptly escalating discrepancies to maintain accurate recordkeeping - Delivered administrative support across multiple departments, organizing office activities and prioritizing tasks under time pressure

Bachelor of Science - Information System - Marinduque State University (2020-08 - 2024-07)