Diana

Housekeeping Attendant/Au Pair - Van Overklift Residence & Arnstedt Residence - Netherlands & Denmark

(2022-04 - 2025-04)

Maintained clean and organized all rooms daily and laundry followed household schedule
Laundry, ironing, linen care, bed making & Organizing supplies and cleaning materials
Meal preparation daily and for events & Grocery shopping
Reported maintenance issues to employers
Assisted their guests with service requests for every event
Childcare for a maximum minutes/hour (15 minutes-1 hour)

BPO Call center Team Lead - Healthcare Executive - Omega Healthcare Management Services Ltd - Ortigas Pasig City, Manila

(2016-07 - 2022-02)

Handled number of calls while monitoring the performances of the agents and the team also reporting to the clients and to the management.

Provide customer support and service through phone, email and skype chat
Resolved billing issues and inquiries in the US and solve insurance accounts using Nextgen portals

Kitchen staff and waitress - Fahrenheit Food Restaurant - Tacloban City

(2015-03 - 2016-05)

Taking orders from the customers, preparing food in the kitchen and receiving deliveries from our partners

Restaurant Staff - Lido de Paris Hotel - Ongpin Binondo Manila

(2014-11 - 2015-11)

Welcoming guests in the front desk
Welcoming guests in the elevator and assisting them to their floor areas and rooms
Provided customer service support
Housekeeping tasks (cleaning and maintaining the room for next guests)

Restaurant Staff - Crown Prince Seafood Restaurant - Escolta Binondo Manila

(2014-01 - 2015-01)

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