Dolly Donton

Results-driven professional with over 10 years of experience supporting sales, business development, and administrative operations across medical and business sectors. Proven strengths in lead generation, prospect qualification, client outreach, follow-ups, and pipeline support to drive revenue growth. Skilled in CRM management, sales coordination, and documentation.

Graduate of Bachelor of Science in Mathematics with a minor in Computer Science, offering strong analytical and problem-solving skills. Adaptable, detail-oriented, and effective in fast-paced, target-driven environments with strong communication and relationship-building abilities.

Manager Secretary at International Elevator & Equipment Inc. (2014-09 – 2015-07)

• Typing, preparing and collating reports
• Managing databases
• Answering calls, taking messages and handling correspondence
• Organizing and servicing meetings (producing agendas and taking minutes)
• Implementing new procedures and administrative systems
• Coordinating mail-shots and similar publicity tasks
• Logging or processing bills or expenses
• Prioritizing workloads
• Liaising with relevant organizations and clients

Senior Administrative Assistant at B Braun Avitum Philippines, Inc (2015-10 – 2024-07)

Worked across multiple hospital centers: GAT Andres Hospital & Medical Center (2015-2018), Unihealth Southwoods Hospital & Medical Center (2018-2020), Las Piñas Doctors Hospital (2020-2021)

• Records all sales transactions in assigned units
• Medical Records' Supervisor (Safe keeping of 201 Files, Updating of Patient's Records, Validation of Information, REDCOP coordinator)
• Submit sales reports daily; coordinate with Accounting Department from regularly
• Assist the Regulatory Compliance Officer
• Completes daily sales report on time with accuracy and carries out instructions
• Manage up to date unit sales records by sending and documenting all relevant transactions
• Communicates and interacts with Head Nurse and Admin Staff
• Assist patient(s); answers phone calls and queries
• Handle all payments and accurately record daily payment activities
• Maintains patient individual account record
• Assist in enforcement of stringent credit policies; routinely call patients
• Update inventory list
• Deposit cash sales on time
• Perform other functions that may be required from time to time

Sales Support Virtual Assistant at Freelancer - Self Employed (2024-08 – 2025-07)

• Data entry and lead tracking
• Email and inbox management
• Proposal and quote preparation
• Following up with leads and prospects
• Coordinating between sales reps and clients
• Updating and maintaining lead lists
• Creating daily/weekly sales performance reports

Business Development Representative at ENER-G-TECH Engineering Services & Trading (2025-08 – 2026-01)

• Generated and qualified leads through calls, emails, and research
• Initiated client outreach and scheduled meetings
• Conducted market and competitor research to identify opportunities
• Maintained accurate records and tracked leads using CRM tools
• Build strong client relationships by establishing trust and delivering value in every meeting

Account Manager at Zer0day Solutions Corporation (ZEDCOR) (2026-01 – 2026-07)

• Build and maintain long-term relationships with clients
• Serve as the primary point of contact for assigned customer accounts
• Understand clients' business needs and recommend suitable products or services
• Coordinate with internal teams (sales, operations, customer support, finance, and marketing) to deliver solutions and resolve issues
• Monitor account performance and identify opportunities for upselling and cross-selling
• Prepare proposals, quotations, contracts, and account reports
• Conduct regular client meetings, business reviews, and follow-up communications
• Resolve customer concerns and complaints promptly while maintaining positive relationships
• Negotiate contract terms, pricing, and service agreements when appropriate
• Maintain accurate client records in the company's CRM system

Bachelor of Science in Mathematics with a minor in Computer Science – Universidad De Manila (2010 – 2014)

Secondary – Cabuyao National High School (2005 – 2009)

Primary – Hyssop Christian Academy (1999 – 2005)