Earlwin Job Santos

I am a custom software developer with almost 10 years of experience in building and maintaining applications developed using .NET. I take pride in my ability to analyze complex problems and design solutions that follow standard design patterns for clean and maintainable code.

Senior.NET Developer at BruntWork – MBH Services LLC (2025-10 – 2026-05)

• Led backend development for a cross-functional team, designing and maintaining RESTful APIs using C#, ASP.NET Core, and Entity Framework to support critical healthcare systems including Revenue Cycle Management, Provider Enrollment, and Insurance Verification.
• Drove improvements in code quality, design pattern compliance, and codebase standardization across backend services, while consistently delivering new features and resolving reported defects to ensure system reliability.

Senior Software Developer at GMT Limited Nigeria (2015-12 – 2025-12)

• Developed and maintained comprehensive applications such as a WPF Desktop Application, a.NET Rest API, and a Xamarin Mobile Application.
• These applications automated various critical processes within the company's operations, significantly improved data communication and exchange between different systems, and sped up operations at the terminals by more than 50%.

Customer Service Representative at Convergys Philippines (2013-05 – 2014-06)

• Demonstrated strong problem-solving skills by effectively resolving customer concerns about their bill, resulting in a significant decrease in escalated issues and improved customer retention.
• Effectively communicated product information to customers, enabling them to make informed purchasing decisions and enhancing their overall experience.

Pathway Connect Certificate – Brigham Young University Pathway Worldwide (2023-04 – 2023-11)

Advanced Diploma in Information Technology in Information Technology – Informatics Computer College (2010-05)