Customer Support Specialist
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°Customer Service Specialist
● Professional Verbal & Written Communication Skills.
● Ability to manage multiple communication channels, including messaging/live chat, email, and phone calls.
● Highly organized and detail-oriented, ensuring accuracy and consistency while delivering excellent support.
● Confidence to handle tasks successfully and do multitasking.
● Proficient in calendar management, travel planning, document organization, and accurate data entry to support efficient executive operations.
● Sharp problem-solving skills, ensuring timely order resolution, diagnosing root causes and providing customer satisfaction.
Support Ambassador - International Travel/Staycation Campaign (Blended Account) at Intouch CX (2025-06 – 2026-02)
Chat Support Representative - International E-commerce Account (Non-Voice) at VXI Global Philippines (2023-08 – 2024-05)
Customer Service Associate - International Telco Account (Voice) at Alorica (2022-06 – 2023-06)
Primary – Old Boso-Boso Elementary School (2007 – 2013)
Secondary (Junior High School) – Old Boso-Boso National High School (2013 – 2018)
Secondary (Senior High School) – AMA University and Colleges (2018 – 2020)
