Edmund Sapla

Develop and implement customer success strategies and plans in your region. Recruit required sales staff and manage the sales teams in the region to promote and sell the company's products and services. Drive customer engagement, retention, and satisfaction. Lead initiatives to address customer issues and challenges.

SALES MANAGER - AGRILEVER - Cagayan Valley, Philippine

(2024-09)

• Develop and implement customer success strategies and plans in your region.
• Recruit required sales staff and manage the sales teams in the region to promote and sell the company's products and services.
• Drive customer engagement, retention, and satisfaction. Lead initiatives to address customer issues and challenges.
• Analyze customer feedback to improve services and customer experience.
• Work cross-functionally with teams to ensure delivery of excellent customer service.
• Manage customer success metrics and reporting.
• Provide support to the Operations team in the delivery of service.

SEED PRODUCTION SUPERVISOR - TAO FOODS COMPANY - Banaybanay, Davao Oriental

(2021-10 - 2024-09)

• Lead for implementation of field production Hybrid Rice Seed Production
• Create and maintain harmonious relationship with the growers/farmers
• Prepare planning activities before start of the season and submit corresponding report regarding the plan.
• Established data management in hybrid seed production
• Enhance visual monitoring system and regular daily operations review meeting to track daily critical quality related activities.
• In charge of implementation of company's Package of Technology.

SEED PRODUCTION OFFICER - LONGPING TROPICAL RICE DEV'T. INC. - Bantug, Munoz, Nueva Ecija

(2017-07 - 2021-10)

Responsible for production of crops; locating appropriate isolations, plant and seed production, transplanting, growing and seed harvest. Responsible for transplanting, maintenance, production, harvest, clean up and transportation. Responsible for developing and implementing scouting program for insects and disease.

Administer appropriate pest control in order to maintain pest free crops. Supervise outside labor crews to ensure that appropriate functions and activities are handled in a timely manner from crop isolation preparation to seed harvest. Ensure the most efficient use of labor to minimize costs.

Administer all safety programs to provide safe work environment and ensure compliance.

FARM SUPERVISOR - UNIVERSAL LEAF PHIL. INC. - Sta. Rita Norte, Agoo, La Union

(2012-08 - 2017-07)

Work set-up: 80%-Field, 20%-Office. Responsible for the over-all supervision and management of assigned Project Area involving supervision of Farmer-Business Partners, coordination with clients for gathering status monitoring reports regarding the condition of the project or tobacco growing areas, compliance to the Company's operational methods and standards, resources, and budget.

Bachelors Degree - Agriculture - Cagayan State University, Gonzaga, Cagayan (2009)