Elaine Averion

Coaching Make sure to reach the goal for the performance Listen and validates calls from the representatives

Team Manager and Customer Representative - Alorica

(2015-09 - 2019-01)

• Coaching
• Make sure to reach the goal for the performance
• Listen and validates calls from the representatives

Assistant Store Manager - MANGO

(2010-09 - 2011-08)

• Make sure that the overall appearance of the store is ready for operation
• Completes store operational requirements by scheduling employees
• Make sure to reach the daily and monthly quota
• Make a daily and monthly report
• Managing and motivating a team to increase sales and ensure efficiency
• Dealing with customers queries and complains
• Cashiering

Internship - Citibank N.A. - Makati City

(2009-09 - 2009-12)

Bachelor of Science in Business Administration - Export Management - De La Salle-College of Saint Benilde, Manila (2006 - 2010)

High School - De La Salle Lipa (2002 - 2006)

Grade School - Canossa College, San Pablo Laguna (1996 - 2002)