Elar Apostol

I am currently enrolled in my last semester. Only 1 subject left to graduate. My class schedule is only on saturdays,

SYKES PH (july 2021- mAR 2022) 

• Processes customer Ethernet solution requests
• Provisions Ethernet System Configurations
• Coordinates with Circuit Designer Network Engineers, filed technicians in completing the request from designing to end testing
• Files a ticket for system errors and defects 
• Coordinates with third party providers via email and phone

TECHNICAL SUPPORT REPRESENTATIVE

• Coordinating with UK Engineers regarding the repair processes.
• Troubleshoots and resolves issues about the customer’s appliances.
• Assisting customers that requests technical support.
• Remotely sets up the customer’s appliances.
• Answers consumer’s questions about specifications.

BACHELOR OF SCIENCE IN MECHANICAL ENGINEERING

LAGUNA UNIVERSITY

2018- Present

Expected date of Graduation: May 2023