Elar Apostol
Mechanical Engineering
Talent
Taguig, Southern Manila District0Member since January 26, 2023
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About
I am currently enrolled in my last semester. Only 1 subject left to graduate. My class schedule is only on saturdays,
Experience
SYKES PH (july 2021- mAR 2022)
back office- technical support representative- Processes customer Ethernet solution requests
- Provisions Ethernet System Configurations
- Coordinates with Circuit Designer Network Engineers, filed technicians in completing the request from designing to end testing
- Files a ticket for system errors and defects
- Coordinates with third party providers via email and phone
TECHNICAL SUPPORT REPRESENTATIVE
- Coordinating with UK Engineers regarding the repair processes.
- Troubleshoots and resolves issues about the customer’s appliances.
- Assisting customers that requests technical support.
- Remotely sets up the customer’s appliances.
- Answers consumer’s questions about specifications.
Education
BACHELOR OF SCIENCE IN MECHANICAL ENGINEERING
LAGUNA UNIVERSITY
2018- Present
Expected date of Graduation: May 2023
