Eliza Año

To obtain a position that will enable me to use my strong organizational skill, educational background, and ability to work well with people.

Neuro Admin (Concurrent Assignment) - Hackett Global Neuro Testing Center

(2023-02 - 2026-07)

• Coordinate and schedule Neuro-Psychological Examinations for security personnel, ensuring timely completion of assessment requirements.
• Assist licensed psychologists during examination sessions, contributing to smooth and efficient testing operations.
• Review and verify neuropsychological protocols for completeness and accuracy before evaluation.
• Prepare and process examination records for validation with the Philippine National Police (PNP) Health Service.
• Release neuropsychological examination results while maintaining confidentiality and compliance with organizational procedures.
• Maintain accurate documentation and tracking of examination records to support regulatory compliance.

Training Admin (Concurrent Assignment) - Hackett Security Training Academy Inc.

(2022-08 - 2026-07)

• Facilitate the renewal process of security licenses by guiding personnel through documentary requirements.
• Prepare and submit complete licensing documents to PNP-SOSIA, ensuring compliance with regulatory standards.
• Coordinate training schedules with instructors, lecturers, and stakeholders to ensure timely delivery of mandatory security courses.
• Support the successful conduct of annual PNP-SOSIA inspections by preparing required documentation and coordinating inspection activities.
• Prepare statutory payment schedules for SSS, PhilHealth, and Pag-IBIG contributions.
• Maintain organized administrative records, improving documentation accuracy and operational efficiency.

Payroll Assistant - Hackett Security Agency / Hackett Global Security Agency

(2024-04 - 2024-06)

• Process payroll for daily-paid employees by accurately computing work hours, earnings, and deductions.
• Calculate 15th and 30th payroll, final pay, and 13th-month benefits in accordance with company policies and labor regulations.
• Prepare payroll summaries to support payroll reconciliation and management reporting.
• Ensure payroll accuracy through systematic verification of employee compensation records.

Sales Staff - Cellboy Sales and Services Corporation - SM Manila

(2015-08 - 2016-07)

• Serves customers by selling products and meeting customer needs.
• Helping in doing the inventory of the items in our branch
• Collect cash payment and give it to the cashier and issue a receipt
• Writing in our BIR book of our daily transaction
• Check if there is a defective item and write it in our defective log book.

Cashier - Jollibee Food Corporation - Brgy. Tuktukan, Taguig City

(2013-02 - 2013-05)

• Welcomes customers and help determine their orders.
• Process customer orders and record them in the POS.
• Ensure all orders are delivered to the customers.
• Accept cash and return the correct change.
• Place food orders in the appropriate bags.
• Respond to customer inquiries, issue receipts, and record customer suggestions.

Cashier - Index Hair and Body Salon - Kalayaan, Makati City

(2012-05 - 2012-10)

• Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
• Collect cash payments and Issue receipts to the customers.
• Calculate customer bills.
• Prepares branch employee salaries after the head office sent the payroll slips.

Associate - Customer Service Communication - University of Makati (2010 - 2012)

B.A - Communication and Service Management - University of Makati (2018 - 2022)