Ellanier Cua

Motivated and detail-oriented professional with strong communication and interpersonal skills. Experienced in e-commerce and customer support, with a focus on problem-solving, adaptability, and delivering excellent customer experiences.

Cold Caller at Evergreen Properties (2025-09 – Present)

• Conducted inbound and outbound calls to potential clients and property sellers
• Built rapport and handled client inquiries professionally
• Maintained accurate records of leads and call outcomes

Social Media Manager/Graphic Artist/Ads Specialist at Casino & Waikiki Inn (2024-08 – 2025-07)

• Managed and maintained social media pages through consistent content posting
• Designed and edited marketing visuals and promotional materials
• Ran and monitored paid advertisements to increase reach and engagement

Social Media Manager / Graphic Artist and Content Associate at IPII's Online Shop ( E-Commerce ) (2022-08 – 2024-05)

• Managed e-commerce platforms (Shopee, Lazada, Shopify)
• Created product listings, edited images, and optimized product branding
• Handled social media pages and customer engagement
• Assisted in marketing campaigns and promotional strategies

Restaurant Manager & Marketing Manager at Pete's Stop Diner (2021 – 2022)

• Oversaw daily restaurant operations and staff coordination
• Managed scheduling, inventory, and workflow efficiency
• Led marketing efforts including social media promotion
• Ensured customer satisfaction and smooth business operations

Content Associate (Remote) at Boom Learning (2021 – 2022)

• Created and designed educational PowerPoint materials for international clients
• Ensured accuracy, quality, and timely delivery of content
• Collaborated remotely with educators and team members

Bachelor of Arts and Communication in Communication – University of Baguio (2021 – 2022)

Senior High School (HUMSS) in Humanities and Social Sciences – St. John's Cathedral School (2019 – 2021)