CFD Trading / Mentor - EmpowerU
(2023-09 - 2024-06)
- Develop and execute comprehensive educational material and campaigns that align with the company's goals and objectives.
- Lead, mentor, and manage a high-performing coaching team, fostering a collaborative and results-driven work environment.
- Personalized Coaching and Skill Development for clients, focusing on enhancing both technical and emotional aspects of trading.
CFD Trading - Advance Coach - Learntotrade Smartcharts Consulting Inc
(2017-09 - 2023-08)
- Conducted webinars on beginner, intermediate and advanced forex trading strategies, attracting an average of 50+ participants per session.
- Developed engaging educational materials, including e-books, video tutorials, and interactive quizzes, to enhance student learning.
- Hosted live trading sessions to enhance student confidence and skills through real-time analysis and decision-making.
Client Services Specialist - Satellite Office (AXI-CFD Broker)
(2022-04 - 2022-12)
- Managed onboarding process for new clients, ensuring a smooth and efficient account setup experience.
- Provided comprehensive account management support, addressing client inquiries and resolving issues promptly.
- Conducted thorough trade investigations, analyzing discrepancies and ensuring accurate trade execution.
- Assisted clients with platform navigation and functionality, enhancing user experience and satisfaction.
Technical Support Representative - Remotestaff (Think Innovations)
(2015-11 - 2017-12)
- Offering prompt and efficient technical support to clients, addressing platform issues and improving user experience.
- Worked closely with development teams to address and solve intricate technical challenges, leading to platform enhancements and increased client contentment.
