Emman Premacio
Hospitality professional with experience as a Supervisor, Waiter, and On-the-Job Trainee in resort and restaurant operations
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About
Hospitality professional with experience as a Supervisor, Waiter, and On-the-Job Trainee in resort and restaurant operations. Strong background in customer service, team leadership, and daily operations. Reliable, adaptable, and committed to providing excellent service and ensuring guest satisfaction.
Experience
Supervisor at Mariegold Villa Resort (2025-01 – Present)
- Supervise daily resort operations and ensure excellent guest service.
- Train, assign, and monitor staff performance.
- Resolve guest concerns while maintaining high customer satisfaction.
On-the-Job Trainee (OJT) at Mariegold Villa Resort (2024-01 – 2025-01)
- Assisted in daily resort operations and guest services.
- Supported front office, housekeeping, and food & beverage activities.
- Developed customer service, teamwork, and communication skills.
Server / Chef at Cordova Home Village (2018-01 – 2024-01)
- Provided friendly and professional service to guests.
- Assisted guests with requests and ensured prompt service.
- Maintained cleanliness and supported daily dining operations.
Server / Chef at Alta Cebu Resort (2018-01 – 2018-01)
- Set up and cleared dining tables while maintaining cleanliness.
- Assisted with banquet, buffet, and special event services.
- Worked with the kitchen and service team to ensure guest satisfaction.
Education
Bachelor of Science in Hospitality Management – Cordova Public College (2024-01 – 2025-01)
Senior Highschool in Science, Technology, Engineering, and Mathematics – Cordova Public College (2019-01 – 2020-01)
