Emmanuel Marcelino

Cluster Head - Motortrade Nationwide Corporation - Mandaluyong City

(2024-12 - 2026-05)

Ensures achievement of Cluster and Branches' 100% sales target for Brand New Sales – Cash & Installment, Parts Sales and Repo Sales for 2 consecutive years.
Conducted marketing activities that contribute 20% to the sales performance of the month.
Managed Cluster's Facebook Page, collaborate with senior management including marketing campaigns led to grow facebook accounts, implementing posting schedules for popular content which increased viewership and generate leads.
Analyzed branch performance, Marketing activity summary reports, and dashboard recaps to attain data based on product comparable percentages and penetration rates for Area managers which increased store efficiency by 20%.
Collaborated with senior management on multiple functions including customer success and finance, increasing survey submissions from 60% previous month to 75% by identifying the pain points of customer feedback.
Evaluated 10+ employees in 3 branches through their KPI's and office hours assessing strengths and overall skills which improved productivity for tasks by 23% daily.

Marketing Assistant - Motortrade Nationwide Corporation - Mandaluyong City

(2022-02 - 2024-12)

Ensures achievement of Cluster full year sales target for Brand New Sales – Cash & Installment Repo Sales
Collects pertinent information from customer and valid requirements. Ensure fraud-risk probability to each customer depending on their submitted documents
Monitors the end to end process of unit sales starting from encoding to CIR up to unit release • In-charge of the unit testing before release
Timely provides updated Sales Report to CH for proper monitoring of sales targets achievement rate
Accommodates all inquiries of customers and provide essential details regarding the product/units
Recommends appropriate product/unit to customers depending on their usage purpose

IT Department Officer - Weltanchaung Corporation

(2017-06 - 2022-01)

Managed and has a full access and control to the whole company construction system to help the employee how to use the entire system.
Encoding of new products in the inventory, price of items, supplier information, customer information, and clients in the system.
Troubleshoot the errors that user encounter while using the system.
Collaborate to the system developer thru email and phone call for new update of the software.
Giving access and restrictions to the users of system.
Computer Hardware and Software maintenance – Responsible to maintain the cleanliness of all computers in the office. Hardware and software.
CCTV Installation and Maintenance - Responsible to monitor all cameras and devices of cctv in the company including installation, repair, and maintenance.
Internet and Telephone connection - Responsible to check and troubleshoot internet and telephone connection of the company.
Video and Photo Editor – editing all videos, photos, brochures, posters, tarpaulins, and audio-visual presentation of the company using adobe products like adobe photoshop and adobe premiere pro.

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