Emmanuel Tayao
Mr. Emmanuel Tayao
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About
I’m a customer service and operations professional with experience in travel, and customer support environments. Over the past few years, I’ve worked in roles where I handled customer inquiries, resolved concerns, coordinated with different teams, and made sure clients received timely and accurate support across phone, email, and chat.
Experience
Customer Service Representative at Teleperformance (2014-05 – 2016-12)
Account Name: Credit One Bank
- Reason for Leaving: Laid off
Trip Advisor at IGT Solutions (2017-07 – 2020-10)
Account Name: Traveloca
- Reason for Leaving: Laid off
Customer Service Representative at Eperformax (2020-12 – 2021-02)
Account: Shoppe (Seasonal)
- Reason for Leaving: End of Contract
Customer Service Representative at Sitel (2021-07 – 2022-09)
Account: Staples Business Advantage
- Reason for Leaving: Resignation and better opportunities
Customer Service Representative at EXL (2022-11 – 2024-04)
Account: Suncorp
- Reason for Leaving: Resignation due to family matters
CSR / TSR at Big Outsource (2024-05 – 2025-04)
Account: Docomo Pacific
- Reason for Leaving: Laid off
CSR Email and Chat support at Acquiro/Zalora Philippines (2025-11 – 2026-03)
Account: The Iconic (Seasonal Employment)
- Reason for Leaving: End of Contract
Education
Information Technology – Philippine Science and Technology Center (1998 – 2000)
