Ernie Mandigma

A Licensed Customs Broker specializing in end-to-end supply chain management for export and import via sea, air and land. With knowledge in various international quality requirements, standards, procedures and documentation for different types of applications. Strong background in stakeholder's management and customer relations.

Customs Declarant / Customs Processor & Import Operation Head at MULTIGOLD CARGO LOGISTICS (2015-07 – Present)

Handles daily operational end-to-end supply chain management of client's import shipments via sea, air and land (cross border logistics) with expertise in customs brokerage documentation and operations.

• Handles the daily operational end-to-end supply chain management of client's import shipments via sea, air and land (cross border logistics)
• Handles Customs Brokerage Documentation and Operation
• Monitors the departure and arrival of vessel and aircraft
• Communicates with the agent in other country regarding the status of ETD/ETA
• Sends shipping instructions to counterpart agent in other country
• Creates, submits and confirms shipping instructions to carrier
• Conducts review and checking of commercial invoice, packing list, DG form, export/import permits, Bill of lading and other shipping documents from the supplier
• Communicates with the shipping line, airline and forwarder regarding the arrival of incoming shipment
• Receives the pre-alert of incoming shipment
• Updates shipments status report file for KPI reporting to client
• Attends calls, reports and meetings related to shipment issues, delays and process improvement by the stakeholders
• Prepares and makes a file folder for Import Entry Declaration
• Prepares estimated computation of duties and taxes and classifies the proper tariff heading for import shipments
• Lodgement of Import Entries thru E2M System
• Reviews and checking the import documents and import declaration
• Updates shipment details from the bill of lading, commercial invoice, packing list and other shipping documents sent by the sending agent
• Monitors the status of import entry thru VASP and BOC Portal
• Prepares the documents and payment for Shipping line charges and forwarder charges in order to request the Delivery Order / Release Order
• Incharge in releasing the cargo in Ports and Warehouses
• Acts as customs broker representative in examination of the cargo
• Negotiates Trucking rate and nominates the trucking that will pull out the container (FCL) from the port / cargo from the warehouse (LCL)
• Instructs the trucker regarding the delivery of the cargo
• Books loaded containers in TABS Appointment System and pre-advises the return of empty container
• Files and picks up the container deposit refund to the shipping line
• Monitors container deposit and arranges document and file for refund of container deposit, monitors releasing of check/s
• Handles the registration and renewal of Importers and Broker BOC-AMO Accreditation
• Coordinates with customers for any related inquiry/documents needed by BOC and other inter-agency of the Government
• Coordinates shipment status with the client and updates the client POD
• Sends delay notice to the consignee
• Develops and maintains daily shipment status report for client planning team's visibility
• Implements client's SLA to meet and maintain business requirements
• Conducts weekly and monthly customs shipping documents audit for customs compliance purposes
• Task management (delegate task within the team)

On-the-Job Training at Windfreight Express Total Logistics Inc. (2014-06 – 2014-10)

On-the-Job Training (600 Hrs) - Processor and import entry specialist

• Lodgement of Import Entry Declaration
• Processor in Port of Batangas, POM, MICP and NAIA
• Payment of Airline and Shipping Line Charges
• Release Cargo in Port and warehouse
• Pick up Original Airway bill in MIASCOR, PAIRPAGS, DHL, CARGO HAUS and FedEx
• Delivery of the cargo to the client

Former SK Chairman at Brgy. Conde Itaas, Batangas City (2010 – 2013)

Served as SK (Sangguniang Kabataan) Chairman

Bachelor of Science in Customs Administration – Batangas State University (2011 – 2015)

Secondary Education – Conde Labac National High School (2007 – 2011)

Primary Education – Conde Itaas Elementary School (2001 – 2007)