Estrella Baylon

Detail-oriented Cum Laude Bachelor of Secondary Education major in English graduate with experience in customer service, administrative support, communication, and documentation. Recognized as a top-performing teaching intern. Skilled in Microsoft Office, Google Workspace, organization, email communication, and multitasking. Eager to contribute as a Virtual Assistant.

Customer Service Representative (2023-03 – 2023-06)

• Handled customer inquiries via phone and documented interactions accurately.
• Resolved concerns while meeting service standards.

Customer Service Staff at Rose Eatery

• Provided customer service, processed orders, and multitasked in a fast-paced environment.

Teaching Internship in Public and Private Educational Institutions at Colegio de Santa Catalina de Alejandria (2025-08 – 2025-11)

• Prepared documents, lesson materials, and reports while meeting deadlines.
• Maintained organized records and coordinated classroom activities.
• Communicated effectively with teachers and students.

Teaching Internship in Public and Private Educational Institutions at Dumaguete City National High School (2026-12 – 2026-03)

• Managed schedules, documentation, and assessments.
• Recognized as a top-performing teaching intern.

Bachelor of Secondary Education in Major in English – Colegio de Santa Catalina de Alejandria (2022 – 2026)