Waiter - Baristart Hokkaido Coffee Shop - Greenhills - San Juan City, Metro Manila, Philippines
(2025-07)
- Welcome guests, escort them to tables, present menus, and provide a warm greeting to set a positive tone.
- Accurately take food and beverage orders, memorize menu items, and offer recommendations for dishes and specials.
- Serve food and drinks promptly and accurately, ensuring orders are correctly prepared and presented.
- Prepare tables for new guests, keep them clean and tidy during service, and assist with pre-bussing and resetting tables.
- Issue bills, process payments, and handle change accurately.
- Check with guests to ensure their satisfaction, address any concerns or complaints diplomatically, and resolve issues to ensure a positive experience.
- Act as a liaison between guests and kitchen/bar staff, effectively communicating orders and guest requests.
- Possess detailed knowledge of menu items, including ingredients and any potential allergens or substitutions.
- Adhere to health codes and sanitation guidelines in food handling and maintain a clean work environment.
Waiter - GoodLuck Hotpot Restaurant - Promenade Mall - San Juan City, Metro Manila, Philippines
(2024-10 - 2025-06)
- Welcome guests, escort them to tables, present menus, and provide a warm greeting to set a positive tone.
- Accurately take food and beverage orders, memorize menu items, and offer recommendations for dishes and specials.
- Serve food and drinks promptly and accurately, ensuring orders are correctly prepared and presented.
- Prepare tables for new guests, keep them clean and tidy during service, and assist with pre-bussing and resetting tables.
- Issue bills, process payments, and handle change accurately.
- Check with guests to ensure their satisfaction, address any concerns or complaints diplomatically, and resolve issues to ensure a positive experience.
- Act as a liaison between guests and kitchen/bar staff, effectively communicating orders and guest requests.
- Possess detailed knowledge of menu items, including ingredients and any potential allergens or substitutions.
- Adhere to health codes and sanitation guidelines in food handling and maintain a clean work environment.
Restaurant Supervisor - Chaoshan Beef Taste Restaurant - Three Central Mall - Makati City, Metro Manila, Philippines
(2019-11 - 2024-07)
- Train, schedule, and supervise front-of-house and back-of-house staff, fostering a positive work environment.
- Ensure high levels of customer satisfaction, manage customer complaints, and resolve issues promptly and professionally.
- Oversee daily operations, monitor service standards, ensure cleanliness and safety, and assist with inventory management and ordering.
- Monitor food preparation and presentation, ensuring compliance with food safety regulations and high-quality standards.
- Manage inventory, place orders for supplies, and look for ways to reduce waste and operational costs.
- Prepare daily reports and present them to management regarding operations and customer feedback.
Waiter - Kai Moderne Japanese Restaurant - Greenbelt 5, Ayala - Makati City, Metro Manila, Philippines
(2015-04 - 2019-09)
- Welcome guests, escort them to tables, present menus, and provide a warm greeting to set a positive tone.
- Accurately take food and beverage orders, memorize menu items, and offer recommendations for dishes and specials.
- Serve food and drinks promptly and accurately, ensuring orders are correctly prepared and presented.
- Prepare tables for new guests, keep them clean and tidy during service, and assist with pre-bussing and resetting tables.
- Issue bills, process payments, and handle change accurately.
- Check with guests to ensure their satisfaction, address any concerns or complaints diplomatically, and resolve issues to ensure a positive experience.
- Act as a liaison between guests and kitchen/bar staff, effectively communicating orders and guest requests.
- Possess detailed knowledge of menu items, including ingredients and any potential allergens or substitutions.
- Adhere to health codes and sanitation guidelines in food handling and maintain a clean work environment.
Captain Waiter - Crystal Dragon Chinese Restaurant - Parañaque City, Metro Manila, Philippines
(2014-08 - 2014-12)
- Taking guest food and beverage order, monitoring of stock and inventory.
- Attending trainings and seminars for the service development/ upgrade.
- Leading the team in terms of service and showmanship such as; Cooking the guest's soup, skinning of Peking Duck, deboning of Grouper Fish, standard offering and Service of wine and portioning VIP food equally from platter to guest plate.
- Proactive in resolving guest issues and listening attentively by putting empathy to divert guest complaint into guest satisfaction.
Waiter - Lighthouse By Chef Florabel - Pasig City, Metro Manila, Philippines
(2013-07 - 2014-06)
- Welcome guests, escort them to tables, present menus, and provide a warm greeting to set a positive tone.
- Accurately take food and beverage orders, memorize menu items, and offer recommendations for dishes and specials.
- Serve food and drinks promptly and accurately, ensuring orders are correctly prepared and presented.
- Prepare tables for new guests, keep them clean and tidy during service, and assist with pre-bussing and resetting tables.
- Issue bills, process payments, and handle change accurately.
- Check with guests to ensure their satisfaction, address any concerns or complaints diplomatically, and resolve issues to ensure a positive experience.
- Act as a liaison between guests and kitchen/bar staff, effectively communicating orders and guest requests.
- Possess detailed knowledge of menu items, including ingredients and any potential allergens or substitutions.
- Adhere to health codes and sanitation guidelines in food handling and maintain a clean work environment.
Waiter - Golden Bay Fresh Seafood Restaurant - Pasay City, Metro Manila, Philippines
(2009-10 - 2012-08)
- Welcome guests, escort them to tables, present menus, and provide a warm greeting to set a positive tone.
- Accurately take food and beverage orders, memorize menu items, and offer recommendations for dishes and specials.
- Serve food and drinks promptly and accurately, ensuring orders are correctly prepared and presented.
- Prepare tables for new guests, keep them clean and tidy during service, and assist with pre-bussing and resetting tables.
- Issue bills, process payments, and handle change accurately.
- Check with guests to ensure their satisfaction, address any concerns or complaints diplomatically, and resolve issues to ensure a positive experience.
- Act as a liaison between guests and kitchen/bar staff, effectively communicating orders and guest requests.
- Possess detailed knowledge of menu items, including ingredients and any potential allergens or substitutions.
- Adhere to health codes and sanitation guidelines in food handling and maintain a clean work environment.
Waiter - Century Seafood Restaurant - Century Park Hotel - Manila City, Metro Manila, Philippines
(2007-11 - 2008-12)
- Welcome guests, escort them to tables, present menus, and provide a warm greeting to set a positive tone.
- Accurately take food and beverage orders, memorize menu items, and offer recommendations for dishes and specials.
- Serve food and drinks promptly and accurately, ensuring orders are correctly prepared and presented.
- Prepare tables for new guests, keep them clean and tidy during service, and assist with pre-bussing and resetting tables.
- Issue bills, process payments, and handle change accurately.
- Check with guests to ensure their satisfaction, address any concerns or complaints diplomatically, and resolve issues to ensure a positive experience.
- Act as a liaison between guests and kitchen/bar staff, effectively communicating orders and guest requests.
- Possess detailed knowledge of menu items, including ingredients and any potential allergens or substitutions.
- Adhere to health codes and sanitation guidelines in food handling and maintain a clean work environment.
