Evan Pagunsan

Results-driven recruitment leader with over 15 years of experience in high-volume sourcing, selection, and strategic branding. Proven track record in managing recruitment budgets, leading cross-functional teams, and executing large-scale recruitment activities to meet aggressive hiring targets. Expert in leveraging recruitment technology and vendor partnerships to optimize candidate experience and recruiter productivity.

Principal HR Associate - Recruitment - Capital One Philippines Support Services Corp. - Muntinlupa

(2014-06 - 2026-06)

Head of Recruitment Sourcing, Strategy and Volume Hiring (Manager Level)

• Conceptualized and implemented recruitment branding strategies, including EVP creation, planning, production, roll-out
• Successfully executed multiple Recruitment event to support hiring demand
• Manage the recruitment budget and coordinate with vendors for marketing, job boards, assessments, and background checks
• Served as the Regression Testing Lead for Workday improvements, enhancing system efficiency for the recruitment team
• Partner with Finance and Global Workplace Solutions (GWS) to ensure budget alignment and logistical success for recruitment initiatives
• Oversee employee referral programs and monitor market activity to ensure employer competitiveness and relevance
• Manages day to day operation of Recruitment Volume hiring for agent roles
• Conducted multiple feasibility studies to attract new business for the company

Talent Acquisition Specialist III - Teletech Customer Service Management Phil. - Makati

(2009-09 - 2014-04)

Site and Sourcing POC

• Served as Lead POC for sourcing and marketing projects, managing a team of promoters and phone screeners
• Directed the call-outs and process flows for the Global Talent Acquisition System (GTAS)
• Acted as a key resource for recruitment operations across various sites, including Makati, Sta. Rosa, and Cebu
• Handled Taleo audits to maintain data integrity and proper candidate movement within the Applicant Tracking System

Bachelor of Arts - Psychology - Pamantasan ng Lungsod ng Muntinlupa (2005 - 2009)