Ezrah Micah

Sales Assistant with experience in inventory management and logistics. Demonstrates strong expertise in stock control, vendor coordination, and operational efficiency within fast-paced environments, complemented by proven customer service skills, product recommendations, and service promotion to support customer satisfaction and business objectives.

Front Desk Cashier - Bean and Bite Café / Virdon's Lodging House - San Luis, Aurora

(2025-11 - 2026-12)

• Managed cashiering duties for both lodging and café operations.
• Promoted new cafe offerings, daily specials, and seasonal drinks.
• Assisted in opening and closing duties, including setup and cleanup.
• Assisted in basic drink preparation and learned proper coffee-making procedures.
• Answered guest inquiries regarding room availability, rates, and accommodations.
• Handled guest concerns and resolved issues promptly to ensure customer satisfaction.
• Maintained up-to-date reservation records and room availability schedules.

Sales Assistant - Fathaha Star Private Limited - Malé, Maldives

(2023-01 - 2025-12)

• Addressed customer concerns and requests promptly and professionally to ensure satisfaction.
• Established and maintained positive communication with clients.
• Maintained clean and orderly checkout areas.
• Managed inventories, and continuously improved customer experience.
• Guided customers with informed product advice while actively promoting new offerings.
• Handled customer inquiries through online platforms, including email and phone calls.

Social Media Manager, Sales Assistant - Shylla's Party Jam Event Solutions - Cabanatuan, NE Phil.

(2022-01 - 2023-12)

• Conducted detailed market research, analyzed current trends, and identified new business growth opportunities.
• Managed the company's online product listings and brand presence. Engaged with clients across digital platforms to strengthen customer relationships.
• Events across online platforms.
• Coordinated event logistics, including designing and managing the creation of invitations, custom props, backdrops, and guest amenities (e.g., gifts, floral arrangements).

Bachelor of Science - Psychology - Saint Louis University (2020-01 - 2021-12)

Senior High School Diploma - Science Technology, Engineering and Mathematics (STEM) - Mount Carmel College Senior High School (2018-01 - 2020-12)